Customer Service Administrator

3 weeks ago


Bathgate, United Kingdom Fegan Plumbing and Heating Full time

We are Plumbing and Heating Company based in West Lothian Scotland and we are looking for someone to join our office team.

We are a well-established family run business of 40 years, working with clients all over Scotland, we are looking for enthusiastic individuals to join the team.

Working in a fast-paced environment you will be based in our head office Blackburn West Lothian.

Duties include:

- Dealing with incoming calls and logging information.
- Inputting information and creating Invoice via a management system.
- Bank Reconciling.
- Ensuring information is accurately collated and relayed back to customers.
- Updating and planning schedules on a daily basis.
- Excellent communication skills on all levels.

About you:

- Need excellent organisational and communication skills.
- Have great attention to detail and record keeping.
- To be able to work both on their own and as part of a team.
- Good PC Skills.
- Self-motivated for self-development and learning.
- Integrity and reliability.
- Attendance and punctuality.
- Professionalism.
- Must be highly resilient as can be pressured environment.
- Over time possibilities and to be flexible to cover holidays for other member of staff.
- Knowledge of sage.

**Benefits**:

- Permanent - Part time hours, Mon-Fri we can be flexible with work hours.
- Holiday entitlement will be calculated on how hours may be worked per week.
- Continued training and support for personal development.
- Company Pension Scheme.
- Free Parking is available onsite.
- Staff Rates for your personal on plumbing and heating jobs.

**Job Types**: Part-time, Permanent
Part-time hours: 15-22 per week

**Salary**: From £9.50 per hour

**Benefits**:

- Company pension
- Flexitime
- Free parking
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Overtime

Work Location: One location

Reference ID: Customer Service / Administrator



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