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Customer Service Administrator
3 weeks ago
We are Plumbing and Heating Company based in West Lothian Scotland and we are looking for someone to join our office team.
We are a well-established family run business of 40 years, working with clients all over Scotland, we are looking for enthusiastic individuals to join the team.
Working in a fast-paced environment you will be based in our head office Blackburn West Lothian.
Duties include:
- Dealing with incoming calls and logging information.
- Inputting information and creating Invoice via a management system.
- Bank Reconciling.
- Ensuring information is accurately collated and relayed back to customers.
- Updating and planning schedules on a daily basis.
- Excellent communication skills on all levels.
About you:
- Need excellent organisational and communication skills.
- Have great attention to detail and record keeping.
- To be able to work both on their own and as part of a team.
- Good PC Skills.
- Self-motivated for self-development and learning.
- Integrity and reliability.
- Attendance and punctuality.
- Professionalism.
- Must be highly resilient as can be pressured environment.
- Over time possibilities and to be flexible to cover holidays for other member of staff.
- Knowledge of sage.
**Benefits**:
- Permanent - Part time hours, Mon-Fri we can be flexible with work hours.
- Holiday entitlement will be calculated on how hours may be worked per week.
- Continued training and support for personal development.
- Company Pension Scheme.
- Free Parking is available onsite.
- Staff Rates for your personal on plumbing and heating jobs.
**Job Types**: Part-time, Permanent
Part-time hours: 15-22 per week
**Salary**: From £9.50 per hour
**Benefits**:
- Company pension
- Flexitime
- Free parking
- On-site parking
Schedule:
- Day shift
- Flexitime
- Monday to Friday
- Overtime
Work Location: One location
Reference ID: Customer Service / Administrator
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