Receptionist

3 months ago

Horsham, United Kingdom Metricell Limited Full time

We are seeking a talented professional to join our team as a Facilities & Office Coordinator. In this role, you will play a crucial part in ensuring the smooth operation of our facilities, contributing to our organisation's success, and creating a welcoming and efficient office environment for our team members and visitors.

The facilities department is central to how we work as a team; and your contributions make a difference. Reporting to the Operations Director, you’ll also be engaging with many other teams across the business including the Social & Charity committee to help continue to create an exciting and rewarding working environment.

**What you will be doing**
- **Facility Maintenance and Vendor Relationship Management**:Responsible for overseeing facility maintenance, including routine inspections and repairs. As the primary point of contact for various service providers and contractors will build and maintain positive relations to ensure timely and cost-effective services.
- **Front Desk Operations**: Welcome and engage with visitors and clients, oversee incoming and outgoing mail, and efficiently handle and route phone calls. As well as various administrative aspects of running the office.
- **Health and Safety Compliance**: The safety and well-being of our employees and visitors are of utmost importance. You will oversee safety protocols, conduct safety inspections, and implement measures to ensure our facilities comply with all relevant regulations and standards.
- **Sustainability Initiatives**: In line with our commitment to environmental responsibility, you will have the opportunity to champion sustainability initiatives within our facilities, such as energy-efficient upgrades and waste reduction programs.
- **Internal Event Coordination**: As part of your role, you will have the exciting opportunity to organize and oversee internal events. This may include team-building activities, workshops, meetings, and celebrations. Your creativity and attention to detail will ensure these events run smoothly, fostering a positive and engaging work environment for our team members.

**To succeed in this role, you will have**
- Proven experience in office or facilities coordination or a related field.
- Excellent time management skills and ability to prioritise workload
- Excellent communication and interpersonal abilities.
- Budget management experience desirable
- Knowledge of health and safety regulations.
- Familiarity with sustainability practices (ISO14001) is a plus.

**Benefits**
- Additional day off for your Birthday
- 2 days volunteering leave per year
- 25 days annual leave (plus public holidays)
- Full office closure between Christmas and New Year
- Childcare vouchers
- Gym, showers and games room
- Prayer and Wellbeing Room
- Open Office
- Casual Dress
- Monthly social events
- Charity and fundraising events
- Generous annual training budget
- Apprenticeships including Degree Apprenticeships supported
- Pension Scheme
- Free on-site parking

Following your successful probationary period:

- Vitality private health care (including hearing, sight and dental)
- Bike2Work scheme
- Performance bonus scheme
- EMI share scheme
- LinkedIn Learning platform

**About Metricell**

Metricell is on a mission to deliver connectivity. We work with our customers to design, deliver and manage wireless communication networks - with a shared ambition of achieving a flawless network experience. We’ve been at the forefront of network connectivity for over 14 years and our solutions are helping governments, network operators and everyday businesses around the world to become Better Connected.

We are immensely proud to have been awarded the 2020 Queen's Award for Enterprise. This award is recognition of how our crowdsourcing technology is helping our customers to measure and monitor network performance: from Wi-Fi hotspots to mobile coverage. Our products use the latest technologies over a range of areas, predominantly within the Telecommunications space including; test and measurement, crowdsourcing, digital customer care and self-service, geospatial intelligence and network visualisation.

We’ve expanded our operations over the years and our headcount has increased tenfold. Metricell has international offices and is headquartered in the UK.

**Job Types**: Full-time, Part-time

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee mentoring programme
- On-site gym
- On-site parking
- Paid volunteer time
- Private medical insurance

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Horsham: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Why are you interested in working for Metricell?

Work authorisation:

- United Kingdom (preferred)

Work Location: In person

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