Health & Wellbeing Mentor

2 weeks ago


Cardiff, United Kingdom Cardiff Council Full time

**About The Service**
An exciting opportunity has arisen for a committed individual, with excellent customer service skills to join our Community Hubs Teams. Hub teams support customers by providing advice on a wide range of council services along with full library provision.

**About the job**

**What We Are Looking For From You**
You will ensure practical Wellbeing Support for customers is appropriate to need, to enable customers to take an active role in managing and improving their health & wellbeing. To enable this you will provide guidance and support that meets the needs of the customer with regular reviews set in place.

You will have excellent organisational, coordination skills and the ability to promote the service to ensure effective referrals.

You will have experience of mentoring customers/staff and have experience of maintaining excellent statistical records

You will have excellent customer service skills, be flexible, play an active part in the Hubs/Libraries teams ensuring that good communication is maintained within the team, and contribute to the work of the team as a whole.

**Additional information**
This post is full time 37 hours per week and is temporary until 31st March 2024.

The ability to speak other languages, in particular Welsh, Somali, Arabic or Polish would be an advantage.

Weekend and evening working will be required on a rota basis and location of work may vary.
- **Application Guidance**:

- **Behavioural Competency Framework**

**Additional Information:

- **
- **Employee Charter**:

- **Recruitment of Ex-Offenders**:

- **Privacy Notice**

Job Reference: PEO02648



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