Adviser Services Administration Apprentice
2 weeks ago
We are a recruiting on behalf of **Cirencester Friendly Society**.
We are looking for a motivated and enthusiastic Adviser Services Apprentice.
As an Adviser Services Apprentice you will act as a point of contact regarding general enquiries concerning our products and services and the maintenance of personal and professional details within the Society’s systems.
Your responsibilities will include:
- Engage customers via a variety of methods and managing all questions and other issues as they arise to include call handling training and ongoing mentoring and assessment to become confident and competent in this area.
At Cirencester Friendly Society, we value enthusiasm and a strong work ethic. We're committed to nurturing talent and providing opportunities for professional growth. Successful completion of the apprenticeship can lead to a full-time position within our company and future career advancement.
Skills Required:
- Ability to communicate effectively with staff at all levels of the Society
- Attention to detail and accuracy while remaining calm under pressure
- Well-developed oral and written communication skills
- Methodical and well organised
- Experience of working successfully within a team
- Experience of customer service
- Excellent telephone manner
- Good standard of education with a minimum grade ‘C/4’ GCSE, or equivalent, in Maths and English
You will complete the Level 3 Business Administrator Apprenticeship Standard.
As your skills and experience grow, so do your career opportunities.
We're looking forward to supporting someone at the start of their career.
**Job Types**: Full-time, Apprenticeship
**Benefits**:
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
Schedule:
- 8 hour shift
- Monday to Friday
Application question(s):
- How do you plan to travel to and from work each day?
- How long will your commute time be?
- What are your hobbies and interests?
**Education**:
- GCSE or equivalent (required)
Work Location: In person
Reference ID: CFS Services
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