Front of House Supervisor

7 months ago


Liverpool, United Kingdom Portland Street 358 Full time

'''Duties'''
- Oversee the daily operations of the front of house area in a restaurant or hospitality establishment
- Ensure exceptional customer service and guest satisfaction
- Train and supervise front of house staff, including servers, hosts, and bartenders
- Manage reservations and seating arrangements to optimize table turnover and maximize revenue
- Collaborate with the kitchen staff to ensure timely and accurate food delivery
- Handle customer inquiries, complaints, and special requests in a professional manner
- Maintain cleanliness and organization of the front of house area
- Monitor inventory levels of supplies and place orders as needed

'''Requirements'''
- Previous experience in a similar role within the restaurant or hospitality industry
- Strong knowledge of food safety regulations and procedures
- Excellent communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Proficient in bartending and food preparation techniques
- Knowledge of kitchen operations and culinary terminology
- Proven ability to effectively manage a team
- Exceptional customer service skills
- Flexibility to work evenings, weekends, and holidays as required -Experience in cashing up

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.

**Salary**: £11.00-£11.50 per hour

Expected hours: No less than 35 per week

**Benefits**:

- Discounted or free food
- Employee discount

Schedule:

- Day shift
- Every weekend
- Weekend availability

Supplemental pay types:

- Tips

**Experience**:

- Supervising experience: 1 year (preferred)
- Restaurant management: 1 year (preferred)
- Bar management: 2 years (preferred)
- Hospitality: 1 year (preferred)
- Customer service: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Ability to Commute:

- Liverpool (required)

Ability to Relocate:

- Liverpool: Relocate before starting work (required)

Work Location: In person



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