Housing Officer in Waltham
5 months ago
Join Our Team as a Housing Officer in Waltham
Are you passionate about helping residents maintain a comfortable and thriving community? Do you have the skills to tackle complex housing issues while providing exceptional customer service? If so, we want you to join our team
Role: Housing Officer
Location: Waltham
Pay: £21.82 UMB p/h
Directorate: Families and Homes
About the Role:
As a Housing Officer, youll play a crucial role in ensuring residents are satisfied with their homes and surroundings. Youll work closely with partners and agencies to address tenancy breaches and maintain a harmonious community environment.
Key Responsibilities Include:
Delivering responsive and customer-focused housing management services.
Responding promptly to resident queries and concerns.
Encouraging resident participation and community sustainability.
Collaborating with internal and external stakeholders to address housing issues.
Implementing housing policies and procedures effectively.
Qualifications and Skills:
Experience in housing management in diverse environments.
Ability to manage complex workloads and tenancy breaches.
Strong IT skills for database management and report generation.
Excellent communication and persuasion abilities.
Proactive and customer-centric approach to problem-solving.
Eden Brown Synergy is an equal opportunities employer.
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