Event Manager

3 weeks ago


Cardiff, United Kingdom LiveNation Full time

**Company**: Live Nation

**Venue**: Cardiff International Arena

**Location**: Cardiff

**Reports to**: Senior Event Manager

**Contract type**: Full-time, permanent

**Role Description**

Cardiff International Arena hosts international tours and concerts with global artists as well as large-scale conference events. The Event Manager is responsible for all the logístical arrangements of an event once it has been contracted by the venue. Theyare required to maintain clear communication channels between the relevant departments and the client to ensure the thorough planning and safe, smooth running of the event.

The post will assume overall responsibility for the technical delivery of allocated main arena events, utilising a good overall knowledge of technical aspects of arena scale shows, along with excellent communication skills to disseminate requirements todirect reports (venue technicians) and aiding in contributing to budgetary targets.

**Who you are**

**Competencies / Skills / Knowledge / Experience**

**Essential**
- Understanding of technical operations of arena scale shows, able to interpret complex rigging plots and understand their implications with regards to venue sales plans
- An understanding of power and electrics in an events venue
- Understanding of AV requirements for conference events, and the ability to engage confidently with external suppliers to deliver clients' AV needs
- Working knowledge of venue related health and safety legislation
- Initiative and adaptability - problem solving skill and initiative
- Attention to detail and the ability to work to a tight timescale
- Excellent organisational skills
- Excellent communication and influencing skills
- Good numeracy and IT Skills, including the use of Word, Excel and AUTO CAD programmes

**Desirable**
- Previous Experience of working with the general public
- A genuine interest in conferencing and live entertainment, with previous experience of working in a pressurised event environment
- Supervisory experience
- IOSH qualification

**Behaviours**

The following attributes determine how the role will be carried out and are required to be a success
- Customer focused
- Independently motivated
- Team player
- Commitment to standards
- Willingness to work unsociable hours

**What the role includes**
- Liaise with concert promoters and conference organisers in the planning and management of all aspects of their event
- To liaise with local authorities and the emergency services regarding unique aspects of events
- To form an internal document, outlining client requirements, for distribution within the venue and to selected external agencies
- To be responsible for ensuring the completion of a pre-event check, identifying and removing any security or health and safety issues prior to the arrival of patrons
- To act as Duty Manager on event days and to find solutions to any problems that may arise in an efficient and effective manner
- As far as is reasonably practicable, supervise the work and conduct of personnel employed or contracted by the promoters whilst working at the arena. Ensure that safe working practises are adhered to and that the safety of those working in and using thearena is not compromised.
- To undertake Front of House duties where necessary and to deal with problem situations in a professional and courteous manner
- To produce post-event reports outlining any problems and the means of resolution
- To share information with other Venues by producing Post-event NAA Reports for distribution within the National Arenas Association
- To be responsible for post-event invoicing
- To understand and implement the Venue Emergency Evacuation Procedures if necessary
- Assist in the recruitment and cost-effective scheduling of casual technical staff
- In conjunction with the senior event manager, supervise the activities of the full-time venue technician
- Supervision of the activities of casual technical staff, ensuring that, during events, the technical aspects of the venue are delivered in a smooth and comprehensive manor
- Liaising with technical stake holders (UK rigging, engagement of AV Companies when client requirements are beyond in house resource capabilities) to ensure the arena fulfils its H&S obligations and provides a good level of service to incoming tours/ conferences,whilst where possible, maintaining set margins for the recharge of services

**Equal Opportunities**

**The Company**

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 milliontickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. Thesebusinesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.


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