Supervisor - Man City Arndale Store

5 months ago


Manchester, United Kingdom Stichd Full time

**SUPERVISOR (CUSTOMER LEAD / OPERATIONS) - MAN CITY ARNDALE STORE**

**About the Job**

**Use the Link Below to find out more about Stichd and Manchester City Retail Operations**:
The Supervisor has secondary responsibility for customer service standards, sales goals, operational standards, associate development, and the overall profitability of the team and assists the Store Manager in the daily operations of the store.
- Assisting in optimizing Customer Lead opportunities through strategic (personnel) planning in conjunction with the Assistant Manager
- Ensuring set KPI’s, seasonal and yearly budget objectives are met.
- Supporting in managing the store embellishment, Click & Collect, Customer complaints and Cash control.
- Supporting the financial operations of the store through successful management of controllable costs including but not limited to payroll.
- Upholding the Company, Team/League values and standards
- Ensuring Visual merchandising and operational store standards are consistently met.
- Providing feedback to store assistants in all areas of the business
- Performing ‘Manager on Duty responsibilities’

Other occurring relevant activities and/or projects.

**Job Types**: Full-time, Permanent

**Salary**: £18,499.00-£23,499.00 per year

**Benefits**:

- Company pension
- Employee discount
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Yearly bonus

Work Location: In person


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