Customer Services Executive

3 weeks ago


Rotherham, United Kingdom Hine Labels Full time

**The Company**:
**We are Hine Labels, an experienced and established print manufacturing company specialising in labelling solutions, delivering high quality products and fantastic customer service along the way.**

We are looking for a Customer Services Executive to join our team, helping our customers place orders, have a great experience and supporting the growth of their accounts.

**Job Summary**

You will be responsible for providing superb customer service, bringing your energy, passion and personality to the job. This position requires you to perform in a fast paced environment; managing customer requests, providing information to customers, and assisting with any product issues.

**Responsibilities, Requirements and Skills**
- Provide consistently exceptional service, maintaining and building our customer base.
- confident on the phone to customers
- minimum of 3 years customer service experience in a related field
- is competent with IT systems
- enjoy the details, willing to learn some of the technical side of label production
- is a fast learner with an enquiring mind
- is an excellent communicator
- works well within a team but also with initiative
- has a good working knowledge of Excel and experience of CRM tools
- bring new and exciting ideas to our company
- is an excellent relationship builder, able to develop existing and new accounts
- able to work in a fast moving dynamic environment
- High levels of accountability

**Job Types**: Full-time, Permanent

**Salary**: From £22,000.00 per year

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Rotherham, S60 1LH: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 3 years (preferred)

Work Location: In person

Reference ID: CSE
Expected start date: 04/09/2023



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