Service Projects Supervisor

4 weeks ago

Thame, United Kingdom Lucy Electric Full time

Job Advert

Internal Job Title**:Service Projects Supervisor**

Business**:Lucy Electric Energy Services**

Location**:Oxfordshire, Berkshire**

Job Reference No**:3343**

**Job Purpose**

We seek an experienced, talented, and focused individual to join our dynamic team currently delivering installation, maintenance, and product support services for electrical utility assets across the UK.

**Job Context**

You will work as part of a highly skilled Engineering division supporting all aspects of HV services to our clients and customers. As part of our team, you will get to both support your peers in the delivery of HV engineering and also be required to lead projects from award through delivery.

The role will act as central point in multiple service project teams, coordinating with engineers, customers, and third parties to ensure the work is delivered in full and within agreed timescales to ensure successful outcomes for the business and the customer.

**Job Dimensions**

The role is a hybrid role, with flexible attendance at our Oxfordshire office required to support cohesive working with the team. The core hours are 07:30 to 16:00 Monday to Thursday, 07:30 am to 12:30 Friday, depending on operational workload additional hours may be required.

**Key Accountabilities**

These will include:

- Be part of the team delivering project work across our UK Energy Services business, managing handovers from sales through to delivery.
- Work with the Project Leads to schedule on site delivery of project work on time and in full to meet contractual requirements.
- Schedule and run project team reviews to ensure jobs are progressed in a timely manner and tracking progress and completing each job close out and associated follow ups.
- Track concurrent project jobs and feed updates into the Projects team and Workbank reviews, maintaining workload tracking references, documents, and scheduling records accordingly.
- Coordinate material purchases, subcontract resources, logistics and travel arrangements.
- Manage financials during delivery of each job and fully review post completion to ensure all job costing activities are complete in line with business and customer financial milestones.
- Support PQQ activities to onboard new customers and work with sales colleagues to expand the Energy Services Customer base.
- Maintain key customer account relationships ensuring contract requirements and service level agreements are managed in line with T&Cs.
- Oversee and manage customer portals to ensure compliance and support ongoing business relationships.
- Support all areas of the department in relation to office systems, bookings, POs, equipment hire, delivery dates, equipment hire etc.
- Ensure a strong working relationship with other departments across Lucy Electric.
- Ensure that all work is carried out in accordance with the standards, policies and procedures of Lucy Electric and its customers.

**Qualifications, Experience & Skills**

Minimum Qualifications, Knowledge and Experience:

- Excellent Customer Service skills
- Experience in managing key accounts and contractual agreements
- Able to coordinate multiple projects simultaneously
- Strong time management skills
- Good interpersonal skills.
- Detailed and precise record keeping
- Experience of document and process management.
- Computer literate - skilled in MS outlook and Excel, D365, CRM systems.
- Full driver’s License.

**Desirable**:

- Project management experience.
- Experience working within the UK Utilities sector, preferably electrical distribution.
- Good knowledge of business finance, and ability to manage job costing and forecast figures.
- A qualification in business, management, project management.

**Behavioural Competencies**:

- Good problem-solving skills
- Highly organized and tidy.
- Must have a positive and confident approach to tasks.
- Good interpersonal skills with a pleasant and can-do attitude.
- Able to work independently, within a team and taking the lead when required.

  • Service Centre Supervisor

    4 days ago

    Thame, United Kingdom Medstrom Full time

    Service Centre SupervisorRead the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.Thame, OxfordAbout UsAre you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated,...

  • Service Centre Supervisor

    4 weeks ago

    Thame, United Kingdom Medstrom Full time

    Service Centre SupervisorThame, OxfordAbout UsAre you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.Youll fit in well with us at Medstrom, where we have...

  • Service Centre Supervisor

    3 weeks ago

    Thame, United Kingdom Medstrom Full time

    Service Centre SupervisorThame, OxfordAbout UsAre you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.Youll fit in well with us at Medstrom, where we have...

  • Project Supervisor

    1 month ago

    Thame, United Kingdom Lucy Electric Full time

    **Job Purpose** We seek an experienced, talented, and focused Senior Engineer to join our dynamic team currently delivering installation, maintenance, and product support services for HV assets across the South of England and Scotland. **Job Context** You will work as part of a highly skilled Engineering division supporting all aspects of HV services to...

  • Service Centre Supervisor

    1 month ago

    Thame, Oxfordshire, United Kingdom Medstrom Full time

    Service Centre Supervisor Thame, Oxford About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. Youll fit in well with us at Medstrom, where...

  • Service Centre Supervisor

    4 weeks ago

    Thame, Oxfordshire, United Kingdom Medstrom Full time

    Service Centre Supervisor Thame, Oxford About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. Youll fit in well with us at Medstrom,...

  • Service Centre Supervisor

    1 month ago

    Thame, Oxfordshire, United Kingdom Medstrom Full time

    Service Centre Supervisor Thame, Oxford About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. Youll fit in well with us at Medstrom, where...

  • Service Centre Supervisor

    2 weeks ago

    Thame, Oxfordshire, United Kingdom Medstrom Full time

    Service Centre Supervisor Thame, Oxford About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. Youll fit in well with us at Medstrom,...

  • Service Centre Supervisor

    4 days ago

    Thame, Oxfordshire, United Kingdom Medstrom Full time

    Service Centre Supervisor Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. Thame, Oxford About Us Are you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated,...

  • Night Supervisor

    1 month ago

    Thame, United Kingdom The Oxfordshire Golf Hotel and Spa Full time

    We are looking for a Night Supervisor that is able to provide a friendly efficient service to the guests and visitors of the hotel in line with the standards required of a 4* rated establishment and also undertake a range of duties contributory to the upkeep of the building and safety of those staying overnight, including resident staff. **Main Duties &...

  • Pension Supervisor

    1 month ago

    Thame, Oxfordshire, United Kingdom Medstrom Full time

    Service Centre Supervisor If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. Youll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both...

  • Pension Supervisor

    1 month ago

    Thame, Oxfordshire, United Kingdom Medstrom Full time

    Service Centre Supervisor If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you. Youll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both...

  • Pension Supervisor

    4 days ago

    Thame, Oxfordshire, United Kingdom Medstrom Full time

    Service Centre Supervisor Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required. If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.

  • Service Centre Supervisor

    4 weeks ago

    Thame, United Kingdom CareerBliss Full time

    Service Centre SupervisorThame, OxfordAbout UsAre you ready to embark on a career with a company that places both its employees and customers at the heart of everything we do? If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.Youll fit in well with us at Medstrom, where we have...

  • Project Business Partner

    4 weeks ago

    Thame, United Kingdom Lucy Electric Full time

    **Job Purpose** To build and maintain strong partnerships with senior managers and their teams within the Lucy Electric UK businesses, developing complex analyses and delivering financial insight to enhance decision making and influence business strategy. **Key Accountabilities** **Financial Analysis** - Understand the business’s information...

  • Equipment Service Engineer

    37 minutes ago

    Thame, United Kingdom AM Recruitment Full time

    GENERAL PURPOSE:The Service Engineer (SE) has an overall responsibility for:Hands on servicing and repair of water treatment equipment.Undertaking scheduled contract service visits, and oneoff planned service visits outside of contractEmergency call out activity, occasionally outside normal working hours.Repair of customer equipment.Installation of new...

  • Nights Assistant

    4 weeks ago

    Thame, United Kingdom The Oxfordshire Golf Hotel and Spa Full time

    We are looking for a Nights Assistant that is able to provide a friendly efficient service to the guests and visitors of the hotel in line with the standards required of a 4* rated establishment and also undertake a range of duties contributory to the upkeep of the building and safety of those staying overnight, including resident staff. **Main Duties &...

  • Cleaner

    22 hours ago

    Thame, United Kingdom Nexgen Group Full time

    SCHOOL CLEANER REQUIREDNexgen Facilities Services are looking for 2x cleaners to join our team to clean a local school in: LUDSDEN GROVE, THAME, OX9 3DHHours:Monday to Friday3pm-pm15 hours per weekTerm timePay:£11.44 per hourannualised pay (work term time - paid all year round)Holiday payNexgen FS comply with the safer recruitment policy and an enhanced DBS...

  • Cleaner

    22 hours ago

    Thame, United Kingdom Nexgen Group Part time

    About the job Cleaner SCHOOL CLEANER REQUIRED Nexgen Facilities Services are looking for 2x cleaners to join our team to clean a local school in: LUDSDEN GROVE, THAME, OX9 3DH Hours: Monday to Friday 3pm-pm 15 hours per week Term time Pay: £11.44 per hour annualised pay (work term time - paid all year round) Holiday pay Nexgen FS...

  • National Sales Manager

    22 hours ago

    Thame, United Kingdom Lucy Group Ltd Full time

    Internal Job Title: National Sales Manager – Energy ServicesBusiness: Lucy Electric UKLocation: Thame - Home / Field Based #LI-REMOTEJob Reference No: 3293Job PurposeTo manage the sales of our Energy Services offering across UK & Ireland as part of the industrial sector sales team. To achieve maximum sales potential by maximising our key accounts,...