Pension Supervisor

1 month ago


Thame Oxfordshire, United Kingdom Medstrom Full time

Service Centre Supervisor
If you're a motivated, customer-focused individual with a clean driving licence and a can-do attitude, we want to hear from you.
Youll fit in well with us at Medstrom, where we have disrupted the market by providing proven and well-evidenced products and services to our busy customers, helping to make a real difference to both their workload and crucially their patients outcomes.
We are looking for a dedicated Service Centre Supervisor to join us to help provide high-quality products to customers, from our Thame, Oxfordshire, service location.
Competitive basic salary of £26,000
- Contributory pension scheme
- 33 days annual leave including bank holidays
- Discounts and cashback on shopping, supermarkets, and holidays as part of our rewards scheme
- Salary sacrifice schemes including Cycle to Work
- Full induction with great training and support from dedicated team members
- As a Service Centre Supervisor, you will provide day to day leadership to the service centre and technicians to ensure contractual obligations are fulfilled and the fleet is managed accordingly.
Management of the product fleet: tracking daily and updating the availability and status of Medstrom products
- Management and organisation of the local service team
- Management of the local facility: controlling goods in and out, monitoring the service centre for correct operation, general tidiness, safe working practices and hygiene standards
- Be an active member of the service management team and actively contribute to a culture of continuous improvement
- Ensure that equipment remains safe to use and that calibration/servicing is performed
- Plan ahead to include management of holidays and training to ensure cover is available to meet customer demand
5 per week Monday to Friday, but could include some weekend work.
To join us as a Service Centre Supervisor, ideally you will need to have or be willing to develop the following skills:
- Technical knowledge and experience of Medstrom product fleet is desirable
- Experience within a customer facing environment, with excellent customer service skills
- Full UK driving licence required
- Very good IT skills with a sound knowledge of Microsoft Office
In addition to the salary and related benefits, you will join a company that has grown extensively within the last 5 years and, through our unique ownership model, is continuing to grow, whilst offering great career opportunities for those who are keen to progress.
Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. The services advertised by Webrecruit are those of an Employment Agency.


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