Spa Receptionist

2 weeks ago


London, United Kingdom MONTCALM HOTEL Full time

Spa Receptionist

About Position

We are looking for a passionate and enthusiastic Spa Receptionist to join our dynamic team welcoming guests and ensuring the effective day to day running of the spa and treatment bookings. All applicants must have excellent customer service and organisational skills.

Duties and Responsibilities:

- Welcoming and greeting clients warmly and ensuring that they feel comfortable and happy on their visit.
- Build and maintain good relationship with clients by interacting warmly with them and recommending products in line with monthly targets.
- Coordinate services offered in all departments of the spa.
- Maintain record of business transactions by registering new clients; receive and process payments from clients for services ordered.
- Provide guidance to clients on the procedures at the spa
- Answer telephone calls and provide accurate information to clients
- Keep the reception area clean and conducive for clients as they wait for their turn to be attended too
- Keep clients updated on currently available promotions and discounts in services offered in the Spa
- Assist in getting client feedback on level of services delivered in order to improve on service delivery

Desired Experience and Qualities:
Montcalm Hotels is an equal opportunity employer, committed to hiring a diverse workforce, and sustaining an inclusive culture.

**Salary**: £11.00 per hour

**Benefits**:

- Flexitime

Schedule:

- 8 hour shift
- Flexitime

Ability to commute/relocate:

- London, EC1V 1JH: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: Spa receptionist


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