Customer Service Advisor Stores
1 month ago
**-PLEASE NOTE: THE SALARY MEETS WITH NATIONAL LIVING WAGE-**
**Are you looking for a new career, where you will be able to grow and develop your skills?**
**Are you a recent school leaver looking for your next step?**
**Do you enjoy helping customers by exceeding their expectations?**
The **Customer Service Advisor Stores **role is key within the branch network, as you will be the main point of contact for Jewson Partnership Solutions customers visiting the branch. We support a range of Public Sector organisations with the supply of materials to complete their jobs.
Alongside this great role within our JPS, STARK UK are also offering an exciting opportunity to undertake a nationally recognised level 2 qualification which cover various topics including Customer Experience, Communication, Regulations & Legislation, Personal Organisation, Interpersonal Skills and Product & Service Knowledge.
This programme is fantastic for growing and developing your skills in a customer service environment. It is available for someone who is just starting their career path or looking for a change of direction.
You will use your dedication and enthusiasm to undertake branch duties, helping promote and maximise sales by ensuring our customers’ needs are always met and exceeded. This is an active role, spending most of your shift on your feet, moving and lifting stock.
**Duties include**:
- Building relationships with customers to help achieve contract account growth for your branch.
- Placing direct sales orders, organising delivery times and notifying customers
- using in house IT program
- Maintaining stock levels in both the shop and yard areas to a high standard of health, safety, and neatness, ensuring that all goods are correctly priced via label checks.
- Assisting in the loading and unloading of vehicles.
**HOURS OF WORK- Monday-Friday 7:30 AM-5 PM**
**What skills are we looking for?**
We are looking for a person who will be:
- Customer-focused and the ability to develop and maintain excellent relationships with customers and suppliers
- Will possess a positive attitude and the desire to want to continually improve
- Be able to work with and learn digital systems
- Be able to adapt to a fast-paced, ever-changing environment
In return you will receive:
- Competitive salary (which meets with National Living Wage)
- Pension
- Life Assurance
- 31 days holiday per year
- Exciting opportunity to undertake a nationally recognised level 2 qualification.
This role is working with Jewson Partnership part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with professional craftsmen who build, renovate, and maintain the cities of tomorrow.
At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging the status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.
We’d love to hear from you, hit apply And a member of our Internal Recruitment team will be in contact with you
**Job Types**: Full-time, Permanent
**Salary**: £19,000.00-£21,500.00 per year
**Benefits**:
- Company pension
Schedule:
- Day shift
- Monday to Friday
- No weekends
Ability to commute/relocate:
- Dumfries: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Have you got your own transport to DG1 2LR?
**Education**:
- GCSE or equivalent (preferred)
Work Location: In person
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