Customer Operations Administrator

6 months ago


Horsham, United Kingdom Pertemps Network Group Full time

**Job Description**:
Are you ready to take your career to the next level? We are thrilled to present an exceptional opportunity for a dynamic and adaptable individual to join a flourishing manufacturing company as a
**Customer Operations Administrator**.
This role is perfect for someone who thrives in a fast-paced environment, is open to change, and is eager to contribute to the growth and success of the company.
The Role:
As a Customer Operations Administrator, you will play a vital role in maintaining smooth operations and fostering strong relationships with clients. Whether you're a second-job seeker aiming to develop in an office environment or an experienced professional seeking a role where you can hit the ground running, this position offers the perfect blend of challenge and growth.
- Process and manage customer orders, enquiries, and requests promptly and accurately- Collaborate with internal teams to ensure seamless order fulfilment and delivery- Assist in resolving customer issues and concerns, providing exceptional support at all times- Contribute to the development and implementation of improved operational processes- Stay up-to-date with product knowledge to effectively address customer enquiries- Liaise with Warehouse & Purchasing to ensure correct stock levels are kept for current & forecasted ordersThe Person:

- Excellent communication skills, written & verbal- Strong organisational abilities and attention to detail- Ability to adapt to changing situations and embrace innovation- Proficiency in using various software and systems including MS Packages- Previous experience in a customer service, administration or related field (desirable but not essential)What's in it for You:

- A supportive and collaborative work environment that values your contributions- Competitive salary- Company benefits including 25 days holiday + bank holidays, hybrid working, free parking & walking distance from Town Centre, sick pay, discounted gym membership & unlimited free snacks & drinks.- Annual trips to European HQIf you're ready to embark on an exciting journey with a company that's committed to your growth, we want to hear from you



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