Admissions Clerk

2 months ago


Ipswich, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

Do you have excellent administrative skills and telephone manner? If so, we have the role for you.

We are looking for an efficient, conscientious, well-motivated and enthusiastic Admissions Officer with the skills to provide dedicated clerical support to both the clinical and administrative teams. In this role, you will assist clinical staff in delivering an effective booking service to our patients.

This post is based within the Urology Department at Ipswich Hospital.

The post holder will be responsible for following all processes and procedures to enable the admission of patients for surgery. This will involve negotiating admission dates with patients and clinicians within all performance target deadlines, ensuring accurate recording of patient details onto waiting/theatre lists on the Trust's patient administration system and generating all appropriate documentation.

The Urology department is very busy, so you must be able to work under pressure, delivering excellent patient care. You must possess excellent written and verbal communication and interpersonal skills with excellent keyboard skills.

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.


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