Office of The Traffic Commissioner Caseworker

4 weeks ago

Edinburgh, United Kingdom Driver and Vehicle Standards Agency Full time

**Details**:
**Reference number**:

- 278454**Salary**:

- £22,497**Job grade**:

- Administrative Officer**Contract type**:

- Permanent**Business area**:

- DVSA - Enforcement**Type of role**:

- Administration / Corporate Support
- Operational Delivery**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- EdinburghAbout the job

**Job summary**:
**_To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our _**_Careers website_**.**

Do you have excellent organisational and administrative skills with a proven ability to identify priorities?

Are you able to analyse case work and create complex submissions within a legislative framework?

Would you like the opportunity to contribute and help everyone stay safe on Britain's roads?

If so, we would love to hear from you

**Job description**:
As a caseworker in the Office of the Traffic Commissioner, you will work as part of a small, close, dynamic team providing support for the independently appointed Traffic Commissioner (TC) to enable them to undertake their statutory duties in relation to the licensing and regulation of goods and public service vehicle operators and vocational licence holders.

You will provide invaluable support in the handling of the administrative arrangements for public inquiries, driver conduct hearings and impounding hearings and implementing the Traffic Commissioner’s decisions, directions and instructions.

This is a great opportunity to work in a demanding but rewarding environment that’s fast paced and varied.

**Responsibilities**

Key responsibilities include but are not limited to:

- Drafting accurate and full submissions in accordance with the Service Level Agreement (SLA) and Senior Traffic Commissioner Statutory Guidance and Directions as set out in the Operating Instructions
- Providing a quality public inquiry, driver conduct hearing and impounding hearing service for the Traffic Commissioner
- Preparing complete and accurate appeal bundles to the Upper Tribunal and taking all appropriate actions
- Responding to requests from Stakeholders
- Embracing a constructive approach to the OTC, in particular, providing assistance to colleagues and responding to management instructions
- Undertaking general administrative duties

**Additional Information**

Please note that there may be a need to travel on official business, including overnight stays on occasions as part of this role.

**Person specification**:
To thrive in this role, you will have impeccable time management and organisational skills, capable of managing several tasks with conflicting deadlines and competing resources. You will be a team player with the ability to work on your own initiative and under pressure.

You will have excellent communication skills and can communicate effectively both verbally and in writing. You can deliver information in a clear, confident, and professional manner.

You will have excellent attention to detail, analytical and problem-solving skills, and the ability to make timely decisions and recommendations.

You will have strong IT skills and in particular have experience using Word, Excel, and Outlook.

**About us**

The Driver and Vehicle Standards Agency (DVSA) helps everyone stay safe on Britain's roads.

We do this by helping people through a lifetime of safe driving, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.

Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives.

We're an innovative organisation that values professional expertise. We invest in our people and champion inclusive and diverse teams. And we make sure colleagues have the skills to meet the needs of Britain’s road users.

Diversity: Our vision is to support and develop everyone who chooses to work for us. We care deeply about diversity and equality. And we create a positive culture that’s friendly, welcoming, respectful and full of opportunities for professional and personal development.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Making Effective Decisions
- Communicating and Influencing
- Delivering at Pace

**Benefits**:
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.

Things you need to know

**Selection process details**:

- This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.**How to apply

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