Boutique Coffee Expert

7 months ago

Dartford, United Kingdom Nestle Operational Services Worldwide SA Full time

**Position Snapshot
- Espresso Style**

Nespresso
Retail - Boutique Coffee Expert
Bluewater

Upto £30,500 + Potential Bonus + Excellent Benefits

This is a full-time permanent opportunity, but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look like.

**Position Summary**

This is an exciting brand new position coming to Nespresso where your creativity and passion for storytelling can shine through. We’re looking for an inspiring and knowledgeable Boutique Coffee Expert (Coffee Bard) to take our customers on a tantalising taste-bud coffee experience. You will act as a true Nespresso brand ambassador: providing tastings, theatrical product demonstrations and continuously elevate the customer experience through inspiring our customers to explore the world of coffee.

**Our Story**

Nespresso is a name synonymous with luxury, innovation and sustainability. Our story began with a simple but revolutionary idea: to enable anyone to create the perfect cup of espresso coffee - just like a skilled barista. Since 2001 in the UK, we’ve responded to consumers’ increasing appreciation for our quality coffee and our year-on-year growth is testament to the quality of our offering. Now we’d like you to be a part of our Nespresso story, be passionate about our coffee, our customers and how we are evolving.

At Nespresso, doing is everything: we produce the finest coffee that preserves the best of our world. We are committed to Reducing, Reusing and Recycling: making coffee a force for good. Nespresso is humbled to be joining a group of enterprises who are pioneering in their commitment - going beyond sustainability and balancing purpose with profit. The B Corp certification process evaluates performance that demands the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance purpose and profit. B Corp is more than a certification - it’s a movement. For Nespresso, B Corp certification reflects 30 years of commitment to sustainability

**A day in the life of a Boutique Coffee Expert**
- Using storytelling and theatre to engage customers in a tasteful and unique coffee experience, adapting to the customer's needs ensuring every customer interaction is elevated.
- Acting as the ultimate Nespresso brand ambassador displaying expert knowledge of Nespresso’s products, services, and sustainability commitments.
- Ensures exceptional housekeeping standards are maintained across all customer areas with all experiential areas set up to deliver an incredible customer journey.
- Facilitating new starter and product launch training.
- Taking accountability for managing and resolving escalated complaints.
- Actively contributes to commercial performance by delivering experience and presenting the customer with relevant commercial offers.
- Responsible for the safe and compliant day to day operations of the Boutique.

**What will make you a successful Boutique Coffee Expert?**

As the ultimate Nespresso Ambassador and coffee enthusiast, you will inspire customers to explore their options for a tailormade coffee experience. You will exceed the expectations of every customer and have the expertise to provide a taste of luxury.
- You’ll have a proven track record of delivering exceptional customer service utilising your communication and interpersonal skills.
- A strong understanding of the retail and competitive environment in which the Nespresso Boutique operates.
- You’ll have a passion for coffee and willingness to learn and leverage new knowledge and skills in your own work.
- Can demonstrate an understanding of effective team coaching and training and providing feedback.
- Maintain and support a positive and collaborative team culture

**What we'll offer you**

In return, as part of Nespresso we’ll offer you first-class training and great career development opportunities.

You can count on us for an attractive benefits package:

- A Competitive Pension
- Up to 10% bonus
- 25 days holiday + bank holidays
- A complimentary Nespresso Coffee Machine & monthly supply of coffee capsules of your choice.
- Excellent training

  • Boutique Coffee Expert

    6 months ago

    Dartford, United Kingdom Nestle Operational Services Worldwide SA Full time

    **Position Snapshot - Espresso Style** Nespresso Retail - Boutique Coffee Expert London Bluewater £27,500 + Potential Bonus + Excellent Benefits This is a full-time permanent opportunity, but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look...

  • Senior Retail Manager

    4 weeks ago

    Dartford, Kent, United Kingdom Nestlé SA Full time

    Job DescriptionThis is a full-time permanent opportunity to lead a senior management team in a Nespresso Bluewater Boutique. You will create a unique coffee experience for customers while driving and coaching the team towards experiential retail.The role requires a proven track record of managing teams, knowledge of people processes, and KPIs. Key...

  • Coffee Barista

    7 months ago

    Dartford, United Kingdom LAKEVIEW 360 Full time

    **About us** LAKEVIEW 360 is a small business in Dartford. We are professional, agile, and our goal is to A small boutique eatery & coffee house, located in the heart of the Crossways Business Park, Dartford. Surrounded by nature’s tranquility, humming birds in the tree’s, ducks gliding along in the lake and infinite fountains flowing, serving cups of...

  • Coffee Experience Lead

    4 weeks ago

    Dartford, Kent, United Kingdom Nestlé SA Full time

    Nestlé SA Job OpportunityAs a Coffee Experience Lead, you will lead a senior management team in our Nespresso Bluewater Boutique. The role involves creating a unique coffee experience for customers while driving and coaching the team towards experiential retail.The ideal candidate has a proven track record of managing teams, knowledge of people processes,...

  • Customer Experience Lead

    6 months ago

    Dartford, United Kingdom Nestle Operational Services Worldwide SA Full time

    **Position Snapshot - Espresso Style** Nespresso Customer Experience Lead (Boutique Coffee Expert) Bluewater Nespresso Boutique Up to £30,500 + Potential Bonus + Excellent Benefits This is a full-time permanent opportunity, but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to...

  • Retail Sales Assistant

    7 months ago

    Dartford, United Kingdom Nestle Operational Services Worldwide SA Full time

    Position Snapshot Nestlé UK & Ireland Nespresso Retail - Boutique Sales Assistant - Bluewater £11.95 per hour + Potential Bonus + Excellent Benefits This is a full time permanent opportunity but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could look...

  • Retail Sales Assistant

    7 months ago

    Dartford, United Kingdom Nestle Operational Services Worldwide SA Full time

    Position Snapshot Nestlé UK & Ireland Nespresso Retail - Boutique Sales Assistant - Bluewater £13.15 per hour + Potential Bonus + Excellent Benefits We have full and part time permanent opportunitys but we are always open to discuss individual’s flexible working needs so please speak to us during the recruitment process to understand what this could...

  • Retail Supervisor

    7 months ago

    Dartford, United Kingdom Nestle Operational Services Worldwide SA Full time

    Business: Nespresso Job Title: Retail Supervisor - Bluewater - Fixed Term Contract with strong possibility of going permanent. **Salary**: From £30,500 + Potential Bonus + Excellent Benefits including Nespresso coffee machine and monthly allowance of capsules. Although this is a full-time temporary opportunity, please speak to us about what flexibility...

  • Festive Retail Sales Professional

    1 week ago

    Dartford, Kent, United Kingdom Nestlé SA Full time

    Festive Sales Role at NespressoWe are seeking a motivated and enthusiastic sales professional to join our team at the Bluewater boutique. As a Festive Sales Assistant, you will be responsible for providing outstanding customer service and promoting our innovative coffee products.The ideal candidate will have excellent communication skills, be able to work...

  • Customer Service Director

    4 weeks ago

    Dartford, Kent, United Kingdom Nestlé SA Full time

    Nespresso Bluewater Boutique Management RoleWe are seeking an experienced Senior Retail Manager to lead our senior management team in the Nespresso Bluewater Boutique. As a key member of our leadership team, you will be responsible for creating a unique coffee experience for customers and driving the team towards experiential retail.Key responsibilities...

  • Full-Time Sales Professional

    4 weeks ago

    Dartford, Kent, United Kingdom Nestlé SA Full time

    We are seeking a highly skilled Sales Assistant to join our boutique in Bluewater Shopping Centre. The ideal candidate will have excellent customer service skills and be able to promote the Nespresso brand experience.Key Responsibilities:Deliver exceptional customer service and boutique performancePromote the Nespresso brand experienceProvide sales...

  • Full-Time Customer Service Associate

    1 week ago

    Dartford, Kent, United Kingdom Nestlé SA Full time

    Job Title: Full-Time Sales AssistantDescription:Nestlé SA is hiring a talented Full-Time Sales Assistant to join our Bluewater Shopping Centre boutique team.The successful candidate will have the opportunity to work in a dynamic retail environment and earn a competitive hourly rate of £13.15, plus up to 10% bonus, and a complimentary Nespresso Coffee...

  • Customer Service Ambassador

    2 days ago

    Dartford, Kent, United Kingdom Austin Fraser Full time

    About the Role:We are seeking a highly motivated and customer-focused Retail Assistant to join our store team in Nottingham. This temporary role runs through the busy Christmas period, with the possibility of extending based on performance and store requirements.As a Retail Assistant, your key responsibility will be to provide an exceptional customer...

  • Head Chef

    3 days ago

    Dartford, United Kingdom OCS Group UK Ltd Full time

    We are looking for a Head Chef to join our team based in a premium office location in Dartford. We cater for all our client needs from coffee bar and breakfast, meeting hospitality and full lunches. This is a Monday to Friday role with weekends and public holidays off. As Head Chef you'll be responsible for the food culture within the business, bringing your...

  • Band 7 Community Heart Failure Nurse

    4 weeks ago

    Dartford, United Kingdom Hcrg Care Group Full time

    Job summary Are you passionate about transforming care and optimising patient outcomes for individuals with heart failure?Join our dedicated team across Dartford, Gravesend and Swanley,North Kent as a Heart Failure Community Specialist Nurse!In this vital role, the Community Clinical Nurse Specialist (CNS) for Heart Failure will work as an independent...