Current jobs related to Customer Service Advisor - Runcorn - Aluline Group Ltd

  • Customer Service Advisor

    5 months ago

    Runcorn, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors working fully remote from home to earn £10.47 per hour. (Increasing hourly rate from the 1st April) **Customer Service Advisor benefits**: Training is included to prepare you for this role **Customer Service Advisor role**: If you've honed your expertise as an Inbound Call Handler, Customer Service Advisor,...

  • Customer Service Advisor

    5 months ago

    Runcorn, United Kingdom WS Transportation Full time

    WS Transportation are looking for a Customer Service Advisor to join our team in Runcorn. It will be your responsibility to oversee the customer experience with WS Transportation. We aim to give all customers a first-class service and we need our customer service team to be passionate about delivering these service levels. **Key Accountabilities**: -...

  • Customer Service Advisor

    4 months ago

    Runcorn, United Kingdom Page Personnel Full time

    Permanent, full time role with great benefits! - Working for a well respected, established business. **About Our Client**: Our client is a globally recognised entity within the Life Science industry, boasting a significant presence in the UK market. With thousands of employees worldwide, this respected firm delivers high-quality products and services that...

  • Customer Service Advisor

    5 months ago

    Runcorn, United Kingdom The Best Connection Employment Group Full time

    **The Best Connection have exciting new opportunities in Runcorn!** Due to an increase in work, our client, a leading coating manufacturer in Runcorn are looking to recruit an experienced Customer Service Advisor. **Ideal Requirements** - Providing information about new and existing products - Creating invoices - Tracking and processing orders - Performing...

  • Customer Service Advisor

    5 months ago

    Runcorn, United Kingdom KDE Ltd Full time

    Job Role: Customer Service Advisor - Bonus: Team Performance based/ TBC - Working Hours: Mon-Fri - 8 hours per day, with 30 minutes unpaid lunch break Working pattern 7am to 6pm on a rota basis - 1 in 5 Saturdays - 8am-12pm (rota basis) - Holiday Period: 20 Days (Excluding Bank Holidays) (Holiday purchasing options available) - Probationary period: 3...

  • Customer Service Advisor

    5 months ago

    Runcorn, United Kingdom Movianto Full time

    Are you a Customer Service Advisor looking for a new role? Movianto Haydock is hiring. You'll be working 37.5 hrs a week, Monday to Friday and will be paid £25,750 per annum. **Benefits** This role will pay £25,750 per annum. Additionally we have a discount PureGym memberships, 33days of annual leave including bank holidays as well as the option to buy...

  • Customer Experience Advisor

    4 weeks ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Runcorn, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Customer Experience Advisor

    4 weeks ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Runcorn, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Customer Experience Advisor

    1 month ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Runcorn, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Customer Experience Advisor

    1 month ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Runcorn, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when...

  • Customer Service Advisor

    5 months ago

    Runcorn, United Kingdom KDE Ltd Full time

    Job Role: Customer Service Advisor - Wages: £10.42 per hour - Bonus: Team Performance based/ TBC - Working Days: Monday To Friday - Working pattern 08:00 - 05:30 on a rota basis - with 30 minutes unpaid lunch break - Holiday Period: 20 Days (Excluding Bank Holidays) (Holiday purchasing options available) - Probationary period: 3 months **Purpose of the...

  • Customer Service Representative

    1 month ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Runcorn, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Representative

    1 month ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Runcorn, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

  • Customer Service Advisor

    4 months ago

    Runcorn, United Kingdom Capita Full time

    4 day working week! Customer Service Advisor Saturday or Sunday off - Guaranteed! Hours: 8:00am - 6:30pm (or) 9:30am - 8pm 4 days (40hrs) per week Various days off available. Preston Brook **Job title**: Customer Service Advisor - 4 day week - Sat or Sun off Would you like the **flexibility **to work from home and a vibrant purpose-built...

  • Customer Service Advisor

    5 months ago

    Runcorn, United Kingdom Capita Full time

    Do you want to kick start or grow your Customer Service career and would you like the flexibility to work both from home and a vibrant purpose-built office? You can enjoy the best of both worlds, with the flexibility to work remotely and collaborating in person with your team two days a week. We offer hybrid working once you have reached the required levels...

  • Sales and Service Advisor

    2 weeks ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Sales and Service Advisor to join our team in Runcorn, United Kingdom. As a key member of our retail team, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product selection.Operate the cash...

  • Sales and Service Advisor

    7 days ago

    Runcorn, Halton, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Sales and Service Advisor to join our retail team in Runcorn, United Kingdom.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and advice to customers.Operate the cash register and handle transactions.Maintain the store's visual presentation and stock levels.Assist with stock replenishment and...

  • Customer Service Advisor

    5 months ago

    Runcorn, United Kingdom Chirple Ltd ta Direct Affinity Europe Full time

    Direct Affinity Europe are _the_ experts in customer contact, working with some of the UK’s biggest brands in the motor trade and we’re now looking to grow our customer contact team. We are looking for warm and friendly individuals to join our team in Runcorn.If you have ever thought you wanted to try sales or customer service within a nurturing and...

  • Customer Advisor

    4 months ago

    Runcorn, United Kingdom EE Full time

    Your **local EE store** in **Runcorn** is Expanding and we are looking for **Full Time** & **Part Time** Customer Advisors - Do you have a keen interested in mobile technology? - Are you a naturally likeable person? - Do you want to be in charge of your own career progression? Then we want to hear from you! **what you'll do ?** - Need to be a self...

  • Customer Service Advisor

    1 month ago

    Runcorn, United Kingdom EE Full time

    Long Description If your skills, experience, and qualifications match those in this job overview, do not delay your application.Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your...

Customer Service Advisor

4 months ago

Runcorn, United Kingdom Aluline Group Ltd Full time

Job description

Aluline Group Ltd was founded in 1993 to provide drainage solutions to the retail, industrial and commercial industries. Aluline caters to the precise needs and challenges of each market with a tailored service and specialist expertise. By designing, manufacturing installing and servicing drainage products for clients in the UK Portugal, Ireland and the UAE.

We are looking for a dynamic, enthusiastic and resilient person to join are well established inward bound sales team based in Runcorn, Cheshire.

At ALULINE we are all about the customer experience and want all our customers to receive world class service on every occasion.

We are passionate about drainage and we are experts in what we do.

We are looking for people who have the same passion and drive that we do.

As an employer we want to help our team to reach their full potential and we give them the tools to deliver this

**Role Summary**:
To be a point of contact for customers who have queries about products, orders and general sales enquiries. Maintain appropriate quality control measures to optimize sales performance whilst delivering excellent customer service at all times.

**Core Responsibilities**:

- Answer the telephone promptly and in a professional and polite manner
- Deal with telephone enquiries or refer to the appropriate colleague
- Identify opportunities to ‘upsell’ products
- Offer alternative products to customers wherever appropriate to do so
- Make outbound telephone calls to sell products and retain a close relationship with all customers
- Stay up to date with new products and offers
- Achieve monthly and yearly KPI’S and targets as agreed with Sales Manager
- Any other duties as directed by the Sales Team Manager
- Retain business, referring leads and any other opportunities
- Qualify customers in a structured manner introducing them to items which match their requirement financially and efficiently - ensuring the quotes are compiled accurately
- Process refunds when necessary
- Update Management Information System with full accurate and relevant notes at all times
- Ensure the CRM has all relevant customer information to enable its proper use
- Be proficient in the use of all office IT and communication systems
- Attend and participate fully in team meetings and training sessions
- All communications are to be of a professional standard and in-keeping with the company values and brand
- Maintain strong and healthy relationships with the Operational Team
- Challenge the sales process in a constructive way to seek better and more effective ways of working
- Communicate important feedback from customers internally

If you are interested please send us your CV.

No recruitment agencies please

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: £19,000.00-£21,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: CUSTOMER SERVICE