Collections Advisor
3 weeks ago
**Collections Advisor**
**Full Time Permanent**
**Location**:Office based
**Hours**:37.5 hours per week
**Working Hours**:Mon-Thurs 09.00am-5.30pM/Friday 09.00am-4.00pm
**Pay**:£10 per hour
**We are recruiting now**
If you have experience in customer service, sales or collections then we have a great opportunity for you
**Immediate interviews available for start date of February 2023.**
**The Role**
- Outbound calling to existing customers to arrange collection of outstanding money due on their accounts
- Setting up direct debits
- Arranging payment plans
**What are we looking for in you?**
- And understanding approach to customers situations
- Strong listening skills
- Confident when having difficult conversations
- Previous experience in a similar role would be preferred but full training will be provided for this role
**Job Types**: Full-time, Permanent
**Salary**: £10.00 per hour
**Benefits**:
- Company pension
- Referral programme
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Swansea: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: One location
Reference ID: SOE1.2.23
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