Receptionist

5 months ago

Reading, United Kingdom NHS Professionals Full time

**Job Title**:Receptionist

**Trust Location**:Royal Berkshire NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Royal Berkshire NHS Foundation Trust is the place for you.

**About the Trust**

Royal Berkshire NHS Foundation Trust is one of the largest general hospital foundation trusts in the country.

We provide acute medical and surgical services to Reading, Wokingham and West Berkshire and specialist services such as cancer, dialysis, and eye surgery to a wider population across Berkshire and its borders.

The Trust is made up of 7 locations with the Royal Berkshire Hospital being the main site.

**What you’ll be responsible for**:

- Dealing with telephone enquiries
- Dealing with outgoing and incoming mail
- General office duties - filing, photocopying, scanning
- Directing patients and visitors around the site
- You will be responsible for receiving patients and visitors attending outpatient clinics taking ownership of escalated administrative issues where appropriate.

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS.
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times.
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.

**You’ll have the following skills/experience**:

- Excellent IT and keyboard skills
- Excellent customer service skills
- Excellent communication skills
- Reception experience
- Experience within an NHS administration environment
- Education / Qualifications GSCE (or equivalent) or above in English Language
- Microsoft package knowledge - Outlook, Word, Excel, and PowerPoint

**As a member of NHS Professionals, you have fantastic benefits**:

- **Competitive pay rates-** work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

NHS Professionals manage your data, please see our Privacy Notice on our website.

**Job Types**: Full-time, Temporary contract

**Salary**: £11.45 per hour

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- Are you able to reliably commute to Royal Berkshire Hospital?

Work Location: In person

Reference ID: 65566

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