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SEN Teaching Assistant
3 weeks ago
Church Stretton, United Kingdom Outcomes First Group Full timeHow would you like to be paid for five days but only work four*?Find out more about this role by reading the information below, then apply to be considered.Our colleagues’ wellbeing is at the heart of everything we do at OFG, so we’re always looking for new ways to improve everyone’s work/life balance. We’re taking part in a trial of the 4-Day...
![National Trust](https://media.trabajo.org/img/noimg.jpg)
Welcome & Service Assistant
3 months ago
As the public face of our properties, you’ll provide a warm, friendly welcome, give information about the property, answer questions and make sure everyone has an enjoyable and memorable visit.
**Salary**:£11.64 per hour
**Contract duration**:Fixed Term contract until 31st Oct 2024
**Hours/working pattern**:This role is an hourly paid, fixed term role. Wherever possible we aim to offer a consistent working pattern, but we’re looking for flexibility as it may be necessary for us to alter this pattern from time to time to suit the needs of the business. We’d give you as much notice of this as possible. On average, you'll work 15 hours per week.
What it's like to work here:Reporting to the Welcome Manager, you’ll be part of a team of Welcome Assistants working at Carding Mill Valley in the beautiful Shropshire Hills.
What you'll be doing:The Welcome Team here at Carding Mill valley is the first face of the National Trust when visitors arrive. It could be a simple hello, good morning with a warm welcome. You’ll be checking memberships, taking payment for parking from non-member visitors and enjoying a varied day that may include keeping the countryside free of litter, engaging with visitors and talking about the value and benefits of the different ways they can support us and the ongoing conservation work we do here.
Day to day, you’ll deliver a great all-round customer service experience. You’ll be on hand answering queries and listen to what our visitors need so you can share the right information. Your role is to make sure our visitors have the best day they can. You’ll have the chance to be involved in different aspects of the visitor experience, from key property events to social media promotion - no two days are the same.
Great visitor experiences are in our nature, and we believe everyone should feel welcomed, appreciated and more engaged because of the excellent service you provide. This role would suit anyone with an enthusiasm for delivering great customer service.
Who we're looking forWe'd love to hear from you if you're:
- customer focused with an understanding of the importance of great service
- a team player, but also can work on your own initiative
- well organised and adaptable
- willing to learn new skills
- have a positive attitude
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Tax-free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
- Independent financial advice
Requirements :Compliance.Eligibility to Work in the UK
Fixed Term p/t (until 31/10/24)