Proactive Team Coordinator

3 weeks ago


Nottingham, United Kingdom Kuehne+Nagel Full time

Want to be a part of the Road Logistics team in Nottingham- ** Your Responsibilities**:
You'll work within the team to maintain product integrity, hit key milestones within accepted time frames, communicate professionally with UK customers, deliver consistently high customer service, meet customer expectations, promote safe working practices, and champion Focus and Excellence within the department.

If you're looking for a challenging and rewarding role in a dynamic and supportive team environment, we can offer you a role where you are responsible for ensuring the smooth running of all overseas paid export cargo. As part of your role, you'll:

- Escalate any issues that can't be resolved within a defined time period, with direct accountability to the Service Manager
- Identify and solutionize any issues or exceptions quickly and effectively, working to a defined process with the support of your team
- Communicate quickly and effectively with all stakeholders, following KPIs and driving impact through Data Quality to maintain high standards of service
- Maintain team coverage and identify escalations before they become unmanageable, reporting to your line manager and ensuring everyone is on the same page
- Monitor progress of overseas paid exports, proactively identifying and addressing any issues or delays, and ensuring accurate data entry of customs information to keep everything running smoothly

LI-DNI

**Your Skills and Experiences**:

- A strong communicator with great literacy and numeracy skills
- Experienced in a similar role and working environment, so you can hit the ground running
- A creative problem solver who thrives on finding new solutions
- Positive and enthusiastic, bringing a can-do attitude to work every day
- A flexible and open-minded team player who enjoys collaborating with others
- A constructive and creative thinker who's always looking for ways to improve processes and achieve better outcomes.

**Good Reasons to Join **:If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.
- **About Kuehne+Nagel***

With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.

CONTACT

Gudrun Johnson
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