HR Associate
4 weeks ago
AWE are currently recruiting for an HR Associate to work within Employee Relations (ER) to ensure that ER processes are delivered effectively, assisting on ER issues and providing excellent customer service at all times.
Location - Reading / Basingstoke Area
**Salary**: £21700 - £26,000 (depending on your suitability and level of experience)
AWE **(one of the best 25 big companies to work for in the UK)** offers an attractive array of benefits which include:
- Market leading contributory pension scheme
- Generous holiday entitlement **(270 hours a year inclusive of Bank Holidays plus every other Friday off)**:
- Flexible working hours
- Salary sacrifice scheme
You will be required to:
- Maintain workload and case trackers to enable the reporting of service performance and identification of improvements
- Ensure that the case management system (Service Now) is accurately updated and processed in a timely fashion
- Ensure all correspondence and documentation produced is accurate and in accordance with approved templates
- Deliver routine scheduled activities and administrative tasks eg arrangement of meetings, room bookings
- Support the ER team, line managers & employees in the effective use of self-service HR technologies
- Escalate issues in accordance with the relevant escalation process in a timely fashion
- Maintain positive and professional working relationships with internal and external colleagues and customers, ensuring process hand-offs are properly executed
- Ensure HR related documentation (hard copy and electronic) is appropriately handled, managed and retained in compliance with data privacy regulations, including the archiving process
- Ensure local work instructions are followed to maintain process compliance and quality
- Ensure confidentiality is maintained at all times and that the appropriate Company classifications are applied
- Review, interpret and manipulate data to produce management information reports as required
- Assist in the Investigations process included acting as note-taker when necessary
- Support the ER, Reward and payroll teams in regular reporting activities eg relating to absence recording and security clearance
To be successful in this role you should have the following skills/attributes:
- Great customer service
- Excellent interpersonal skills
- Integrity and discretion when dealing with challenging/sensitive topics
- Strong attention to detail and accuracy
- Good written and verbal communication
- Ability to manage own workload and priorities to agreed timescales
- Working knowledge of HR information systems
- Detailed practical knowledge of Word, Powerpoint, Excel and other Office tools eg to enable the creation of reports, charts, graphs and other visual aids
- A general awareness of Employee Relations / Employment law is desirable but not essential
LI-SW
LI-Hybrid
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