Client Service Administrator
3 weeks ago
**Administrator - Client Services**
**Job Type**: Full Time, Permanent
**Location**: Redhill, Surrey
**Working Hours**: 37.5 hours per week, Monday to Friday
**Salary**:£22,500 - £25,000 per annum depending on experience
**Benefits**
- Holidays 22 days plus bank holidays
- Discretionary bonus
- Access to Pension scheme
Our client is a long-established international consultancy working with large, multi-site clients. They are seeking a driven and enthusiastic individual for their invoice validation service.
**The Role -**
As an integral part of their operations, you will work in a small specialist group providing an exceptional service reviewing and correcting queries raised on supplier invoices for major clients. The role will include:
- Monitor Supplier billing files on a monthly basis to ensure all energy invoices are received on time and in full.
- Perform final invoice validation checks to make sure all invoices are correct before payment files are produced and sent to the customer.
- Investigate reasons for failed invoices by actively managing all mis - matches identified
- Raise and log all queries that are identified with the supplier and manage the queries through to resolution
- Produce payment files to send to the client within the agreed SLA for the client to be able to make payment on time.
- Run monthly data reports
- Collaborating with Other Departments - Effective communication with various departments such, energy consultants, administration and finance is crucial. This collaboration ensures accurate billing and assists with resolving any discrepancies.
**Key Skills and Experience -**
- A strong customer service ethos.
- Good written and verbal communication skills.
- Ability to work under pressure and manage multiple deadlines
- Computer literate in MS office (especially excel)
- Demonstrated ability to organise and prioritise work efficiently under deadlines.
- Team - player you enjoy working closely with other de - apartments.
- An eye for detail and the ability to prioritise work and initiative are vital elements of this role.
- On the job training in our systems will be provided.
**This is an important administrative role and, for the right person, may lead to other opportunities within the Company.**
Pay: £22,000.00-£25,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
**Experience**:
- Administrative: 1 year (preferred)
Work Location: In person
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