Receptionist/front of House/host

1 month ago


London, United Kingdom Native Residential Full time

Our Front of House role is fundamental in creating a superb first and lasting impression to our prospective office tenants and retaining this impression throughout their time on site should they choose to proceed. You will be central to creating the “Native identity”.

The primary function of the front of house team is to deliver a responsive and outstanding customer service to our tenants employees and their visitors. Each day will be unique, requiring an ability to prioritise, multi-task, think creatively, take initiative and ownership, and employ a diverse set of interpersonal and organisational skills.

Pre occupation you will be at the forefront of ensuring the building is presentable and equipped for the viewing experience whereas when occupation takes place you will be a key member of the team, liaising with commercial tenant employees, their visitors as well as the wider Aldgate Place team.

Dealing with customers can be a demanding role and does require a level of maturity, the ability to empathise and a strong sense of perspective.

You will bring positive energy to each conversation, resolve issues quickly and effectively, and make everyone feel welcome and appreciated. It’s about first impressions, so you’ll take great pride in your presentation, and this will reflect in your front of house which you’ll keep clean, smart, and welcoming at all times.

Your main objectives will be around your contribution within the customer journey, ensuring that the building is maintained in line with the set standards and liaising with relevant parties to ensure the building presents exceptionally.

As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us;
- Cycle to work scheme
- Life Assurance
- 24/7 Employee Assistance Programme
- Healthcare Cash Plan
- Referral Scheme
- Paid volunteer time

If you’re as passionate as we are about people and beautiful buildings, we'd love to hear from you

**Job Types**: Full-time, Permanent

Pay: £35,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- Paid volunteer time
- Referral programme

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

Work Location: In person

Expected start date: 31/05/2024


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