Sales Order Desk Co-ordinator

5 days ago


Cambridge, United Kingdom Sepura Full time

_**We are looking to recruit an enthusiastic and highly motivated Sales Order Desk Coordinator to join the Operations team**_

Working as part of a small team, looking after both UK and International Customers, the job holder will be responsible for managing the Customer Orders from receipt to despatch
- **Come and join Sepura Ltd at an exciting time of growth and progress your career within this innovative technology company, based in Waterbeach, Cambridge**_

**Your role**
- To provide the initial contact for Customer Sales Order queries, whilst ensuring responses are professional and timely
- Process and enter Customer Orders within a measurable turn around time, and with the highest levels of administrative accuracy. Ensure Software and Encryption requirements are clearly understood and loaded
- Monitor delivery commitments to customers and progress any orders which are at risk of not meeting promised dates. Proactively inform Customers and Sales Management of any potential delinquencies
- Provide Radio K/TEI information to customers as required. Administer Radio Manager/Gateway Licence agreements
- This will involve communication with many internal departments - Production/Purchasing/Logistics/Technical Support etc. to ensure any queries or problems with Orders are smoothly dealt with
The individual will be a highly motivated team player that is committed to providing excellent customer service.

**Your Day to Day**

Our customer base includes many different industries and markets around the world. Our complete TETRA and LTE solutions have been developed specifically for users in multiple sectors to face their critical communications challenges

There is no such thing as a typical day here at Sepura. You will be supported by your manager and team, as well as collaborating with other departments across the business. Order Desk activities you will be responsible for include:

- Loading sales orders onto the business (ERP) system
- Processing despatch notes
- Calculating delivery dates
- Processing delivery confirmations for customers
- Communicating with customers to respond to delivery queries
- Working with the Purchasing and Logistics teams to resolve supply issues
- Working with team members to maintain customer service targets/balance workload
- **Security Clearance will be required**_

**What you need to succeed**

**Qualifications**:

- GCSE in Maths and English (A-C of >4)
**Experience and skills**
- Computer literate
- Organised
- Calm under pressure
- Enthusiastic
- Motivated and hardworking
- Good communication skills - both verbal and written
**Nice to have**:

- Experience of ERP systems - ideally Microsoft AX
**Your Benefits**
- Flexible working hours
- Pension, insurances, dental care and healthcare
- Support of staff wellbeing
- Discounted gym membership
- Subsidized hub on site restaurant
- Large, free car parking on site and electric car charging points
- Social events and activities



  • Cambridge, United Kingdom Polytec Full time

    **Location**: Cambridge (CB25) **Duration**: Permanent **Hours**: 8:30am until 4:30pm (Monday to Friday) **Salary**: £29,000 to £32,000 **Job Reference**: 34963 Polytec are looking for an enthusiastic Sales Order Desk Co-ordinator for our Cambridge based client. You will need to be able to obtain UK Security Clearance for this role. You will provide...


  • Cambridge, United Kingdom Sepura Group Full time

    **_We are looking to recruit an enthusiastic and highly motivated Sales Order Desk Coordinator to join the Operations team_** Working as part of a small team, looking after both UK and International Customers, the job holder will be responsible for managing the Customer Orders from receipt to despatch **_ Come and join Sepura Ltd at an exciting time of...

  • Sales Co-ordinator

    3 days ago


    Cambridge, United Kingdom ZEISS Group Full time

    Job Title: Sales Co-ordinator Reports to: Indirect Sales Channel Manager Department: RMS Principal Purpose Responding to customer requests quickly and efficiently is key. A keen eye to detail and accuracy in processing orders is essential. Ability to multitask and cope with several different enquiries at one time. Principal Elements - Processing of...

  • Hire Desk Controller

    3 weeks ago


    Cambridge, United Kingdom Newmarket Plant Hire Ltd Full time

    **Position: Hire Desk Controller** **Newmarket Plant Hire Ltd are a multi depot independent Plant & Tool Hire Company who currently have an exciting opportunity for a Hire Desk Controiller at our busy Cambridge Depot** **The Role**:Working as part of a team in a very busy and fast paced Plant & Tool hire Depot. To provide a prompt & efficient service to...

  • Hire Desk Controller

    2 weeks ago


    Cambridge, United Kingdom Newmarket Plant Hire Ltd Full time

    **Position: Hire Desk Controller** **Newmarket Plant Hire Ltd are a multi depot independent Plant & Tool Hire Company who currently have an exciting opportunity for a Hire Desk Controiller at our busy Cambridge Depot** **The Role**:Working as part of a team in a very busy and fast paced Plant & Tool hire Depot. To provide a prompt & efficient service to...

  • Travel Co-ordinator

    4 days ago


    Cambridge, United Kingdom Arm Full time

    A fantastic opportunity has arisen for a Travel Co-ordinator to join the Global Arm Travel Team. Our Travel team works in a fast-paced environment, on a number of exciting projects and events as well as supporting travellers globally with day-to-day requests and ensuring compliance of the travel policy for duty of care purposes. **Responsibilities**: -...


  • Cambridge, United Kingdom The One Group Full time

    We are looking for an immediately available or short-notice Operations Co-ordinator to join one of our fabulous engineering clients based in North-East Cambridgeshire on a temporary-permanent basis. In your day-to-day duties, you will be directly responsible to the Head of Operations whilst dealing with all queries relating to operations, as well as ensuring...


  • Cambridge, United Kingdom Darktrace Full time

    Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks. Headquartered in Cambridge,...


  • Cambridge, United Kingdom Marshall Group Full time

    Facilities Co-ordinator- Competitive salary and remuneration package including, 27 days holiday, pension contributions matched up to 9%,- Private healthcare- Flexible working with some opportunity for hybrid working ideally 3 days onsite in Cambridge- Marshall, an independent, family-owned British company, proudly helping our customers move forwards since...


  • Cambridge, United Kingdom Concept Resourcing Full time

    **Patient Safety Co-Ordinator (Band 5) (REMOTE)** **£158 per day (Inside IR35)** **3 Month Contract** **Melbourne, Cambridgeshire** My Client are an NHS Trust based in the east of England and are seeking a Patient Safety Co-Ordinator on an initial contract basis until 31/03/2023 (37.5 Hours) Paying £158 per day (Inside IR35). **Job Summary** The safety...


  • Cambridge, United Kingdom Polytec Full time

    **Location**: Cambridge (CB25) **Duration**: Permanent **Hours**: 8am until 4:30pm (Monday to Friday) **Salary**: £25,000 to £35,000 **Job Reference**: 34690 Polytec are looking for a Facilities Co-ordinator for our Cambridge based client. Security Clearance will need to be obtained for this role. Occasional out-of-hours attendance onsite will be...

  • Bookings Co-ordinator

    1 month ago


    Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    Are you interested in providing a valuable support service for the trust’s clinical teams? Here at Temporary Staffing Services (TSS) we help the trust provide staff for short term postings to cover areas of need for a variety of purposes and environments. We work closely with the teams to ensure we provide the right staff for the job and in doing so ensure...


  • Cambridge, United Kingdom Primavera Gallery Full time

    Working hours are Mondays to Thursdays 9 am to 6 pm and Sundays 10.30 am to 5.30 pm. Founded in 1945, the gallery is based opposite the entrance to King's College, Cambridge. You will be happy interacting with many different artists, makers and visitors, and negotiating costs, prices and sales. **Day to day activities will include**: - Putting out the...

  • Dental Nurse

    2 weeks ago


    Cambridge, United Kingdom mydentist Full time

    As a result of growth in private revenue, we are looking for a Treatment Co-ordinator to join our friendly and experienced team in our practice in historic Cambridge. Our thriving dental practice boasts; A friendly and experienced team who are well established and respected  Private services offered including Implants and Aligners  Committed...


  • Cambridge, United Kingdom KHM Recruitment Full time

    We're currently working with a thriving local family run business based just outside of Cambridge, towards Royston. Working in the Security System installation and maintenance industry they need an experienced Co-ordinator to join their small and busy team. This is an amazing opportunity to become part of their ongoing commitment to provide a tailored and...


  • Cambridge, United Kingdom Cambridgeshire and Peterborough NHS Foundation Trust Full time

    We are recruiting for a full time (37.5 hours per week) assistant care - co-ordinator to support care provision and patient flow in our Intermediate Care Service. You will work across the county wide Intermediate Care Service supporting colleagues based in our South teams primarily. You will be able to work flexible shifts patterns within our core service...

  • Dental Nurse

    1 week ago


    Cambridge, United Kingdom mydentist Full time

    As a result of growth in private revenue, we are looking for a Treatment Co-ordinator to join our friendly and experienced team in our practice in historic Cambridge. Our thriving dental practice boasts;A friendly and experienced team who are well established and respected Private services offered including Implants and Aligners Committed practice manager...

  • Logistics Co-ordinator

    2 months ago


    Cambridge, United Kingdom Agfa Full time

    Logistics Co-ordinator coordinate all aspects of logistics to ensure spare parts and machines are delivered to meet the business needs and to the latest Customs regulations. Principal Responsibilities: 1. To coordinate all aspects of Logistics whilst complying to all Customs regulations 2. To identify potential areas and levels of risk to Inca’s business...

  • Export Co-ordinator

    2 weeks ago


    Cambridge, United Kingdom Darktrace Full time

    Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.Our roots lie deep in...

  • Export Co-ordinator

    2 weeks ago


    Cambridge, United Kingdom Darktrace Full time

    Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world’s most complex threats, including ransomware, cloud, and SaaS attacks.Our roots lie deep in...