Logistics Co-ordinator
7 months ago
Founded by mathematicians and cyber defense experts in 2013, Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. We protect more than 8,400 customers from the world's most complex threats, including ransomware, cloud, and SaaS attacks.
Headquartered in Cambridge, UK, Darktrace has more than 2,400 employees located globally. Customers include public sector agencies, education institutions, media, organizations supplying critical infrastructure, and businesses of all sizes worldwide.
Darktrace has experienced rapid growth since its foundation, and currently employs over 2000+ employees across 40+ global offices. This growth is driving expansion in the Cyber Defence Operations teams, and we are looking to recruit additional Logistics Co-Ordinators to support our business with delivering our world class Cyber Intelligence Platform to our growing client base globally. As a logistics co-ordinator, you will be directly responsible for organising outbound and return shipments of our equipment, communicating with our commercial and field teams, as well as directly with our clients.
**Responsibilities**:
- Liaising with customers to arrange the extraction of our appliances, helping them to prepare them for shipment and arrange the courier service for them to be collected and returned.
- Ensuring monthly targets of extractions are hit in order to have the required number of appliances returned to our appliance hubs for re-purposing.
- Helping to arrange and prepare shipments out of our depots primarily but also assisting other departments in any shipping requirements they may have.
- Monitoring all shipments to ensure they arrive on time and resolving any issues encountered along the way to keep the process as smooth and quick as possible.
- Maintaining records on our internal systems to ensure that all information Is current and accurate with regards to the whereabouts of all stock.
- Ensuring that the general day to day running Is smooth and efficient.
- Experience working in an office environment and dealing with administrative tasks.
- Excellent Numeracy and communication skills.
- Organised, self-motivated and able to prioritise work.
- Familiar with Microsoft Office products, particularly Outlook and Excel.
- Experience in dealing with courier services and international shipments is ideal, but not required.
**Benefits**:
- 23 days holiday + a day off for your birthday, rising to 25 (+ birthday) after 2 years
- All UK public holidays
- BUPA healthcare with premiums fully paid by Darktrace for employee + eligible family members
- Salary Sacrifice pension scheme with company contribution of 4% and employee contribution of 5%
- Life Insurance 4x salary
- Cycle to work scheme
LI-Hybrid
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