Operations Announcement Capture Utility

3 weeks ago


Bournemouth, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Do you question integrity of processes and propel changes to make existing processes more robust? In this role, you will ensure all daily controls and processing are completed and signed off including client service inquiry resolution as well as all key metrics produced as required. You will also provide effective communication to the team through both face to face and via virtual means. Part of your role will be to provide continued review of content and presentation of Standard Operating Procedures, in line with introduction of new policies and ongoing risk management activities.

**Job responsibilities**
- Manage the workflow through the life cycle of Corporate Action and Income products; as well as investigation/resolution of issues in relation to systemic & operational errors.
- Quality assurance of Corporate Action events for time, accuracy & quality of information
- Identify action plans to resolve issues experienced/anticipated; and track actions through to completion.
- Resolving issues that present exposure to risk through technology & Operational procedure changes.
- Support Audit tasks providing process overviews, documentation & proof to auditors.
- Support the Global Contingency agenda to ensure recovery strategy is known, supported & tested.
- Support actions surrounding technology changes and track management information.

**Required qualifications, skills and capabilities**
- Additional experience in either Reconciliation, Settlements, Trade Support, Asset Servicing, Risk and Control, Custody, Front and Middle Office or Fund Accounting also considered a pre-requisite.
- Strong ability to learn ongoing stream of new markets, products, and processes
- Strong risk and control awareness, ability to effectively priorities workloads and work to critical deadlines.
- Confident communicator in all mediums to both internal and external clients
- Proficient in Microsoft Office products including Word, Excel, Access, and Outlook
- Interest in learning ‘Skills of the Future’.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.


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