Project Support Associate

7 months ago

Horsham, United Kingdom Thermo Fisher Scientific Full time

**Job Title: Project Support Associate**

**Location: Horsham**

**Position Summary**:
The Project Support Associate provides administrative support to Project Managers for successful completion and supply maintenance over the life cycle of each project. Project support activities include task completion and issue resolution with internal customer procedures and support systems.

**Responsibilities**:

- Works with the Client and the internal project management team to finalise project specifications. This may include meetings either at Fisher Clinical Services or at the client’s premises.
- Assists in setting up and maintaining study filing systems and maintains accurate records for all work undertaken.
- Joint responsibility with the Project Manager for ensuring that all Fisher Clinical Services activities come together in a timely manner to meet the customer and study requirements.
- Coordination and communication of all relevant activities, both internal and external to ensure that all services and products are ready for the start of the study or as the need arises by the customer.
- Use of appropriate project planning tools to communicate milestones and critical path activities and responsibilities.
- Timely provision of reports and other information to customers if applicable.
- Works with the Master Production Scheduler to optimize production of clinical supplies balancing the customer requirements with the best use of available capacity.
- Builds and/ or supports creation of operational documentation using internal systems and coordinates creation and review of billing packages.
- Provides back-up support to the Project manager.
- Monitors project activities and day to day business and establishes a customer approved job specification,
- Collects all information on a study design including: accurate label texts, coordination of primary, secondary packaging material and tools, coordination of label translation, producing all batch documentation for operations and check of documentation, coordination of shipments through the logistics department, and writing Distribution orders and GMP instructions in a timely manner.
- Applies Good Manufacturing Principles in all areas of responsibility.

**Minimum Qualifications**:

- Understanding and proficient use of SOPs required by company Quality standards.
- Excellent organisational, planning, verbal, written and numerical skills in order to analyse and define solutions and prioritise multiple tasks to meet deadlines.
- Strong and effective communicator with the ability to optimally present information and respond to questions from groups of managers and clients.
- Ability to develop strong customer leadership skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.
- Requires ability to learn and master all internal systems associated with projects (i.e. Salesforce, GPMS, Trackwise).

**Preferred Qualifications**:

- Prefer proficiency in appropriate project planning tools e.g. Microsoft Project to communicate milestones and critical path activities and responsibilities.
- Prefer in depth understanding of clinical trials.
- Prefer Certification in Project Management by a recognized institution in project management.

At Thermo Fisher Scientific, each one of our 110,000 outstanding minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

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