Case Administrator

4 weeks ago


Essex, United Kingdom Essex County Council Full time

About the role

**Locations**: South Essex**:Basildon** and **Southend** (East of England Probation Service)

**Salary**: £19,087 - £23,182 per annum

**Closing date**: 17th April 2023

**Req ID**: 72570

**Permanent. Full time / part time / flexible**

**The opportunity**

Helping people turn their lives around is immensely rewarding. Case Administrators play a key role within the Probation Service, supporting probation staff to work with people on probation.

**As a Case Administrator, you will**:

- ensure offender and victim information is collated and prepared for case files
- use your great communication skills to handle enquiries from colleagues, agencies and people on probation in a busy environment.
- ensure all processes run efficiently and that systems and databases are maintained properly
- Case Administrators are based in a wide variety of settings, including courts, prisons and dedicated probation offices.

**We want you, not your qualifications**

For us, your personal qualities are just as important as your skills and experience.

You should:

- be able to communicate with all kinds of individuals, including people in crisis
- be capable of thinking on your feet and comfortable working independently in a busy environment
- hold basic numeric skills
- hold good keyboard and IT skills including proficiency in MS Office Word, basic skills in Excel and an ability to use databases

In your first months you’ll receive work-based training. You’ll be supported by your team throughout, and you’ll be there for them in turn.

**About us**

The Probation Service works with around 230,000 people on probation. Our staff have an important role to play - helping protect communities by supporting people to get back on track and make better life choices. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.

The closing date for the Case Administrator role is 17th April at 11.55pm.



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