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Phs Wastekit Tele Appointing Agent

4 weeks ago

West Midlands, United Kingdom PHS Group Full time

**About The Role**:
***

**_PHS Wastekit Tele appointer _**

**_Smethwick_**

**_ Annual basic salary of £21,500.00 OTE OF £30,000.00 - Uncapped Commission._**

**_ Full time, permanent position, office based (40 hours a week)_**

**_ Great hours (Monday - Friday, no weekends or evenings)_**

**_ Excellent at Telesales? Live near Smethwick? Come and be a part of our successful Telesales team_**

**_ Now is the time to join us at PHS Wastekit. We are one of the UK’s leading supplier_**_s of balers and compactors, providing businesses with a whole service approach to reduce the cost of their waste_**_. If you are brilliant at_**_ _**_building rapport_**_, _**_determined to achieve targets, and happy to make calls to new customers to maintain and enhance excellent business relationships, this is the role for you_**

**_ Role Overview:_**
- To deliver sales growth by hunting and acquiring new customers selling maintenance and service packages whilst building a consistent future pipeline of new business. This role will also include the booking of quality appointments by understanding the customers needs and acting as a trusted advisor to secure a sale or appointment for the field sales agents. Tactically targeting specific customers via self-generated leads or marketing campaigns, delivering against a set of agreed objectives in line with sales strategy. This is achieved by having excellent telephone and communication skills, with clarity, confidence, and professionalism in all customer interactions._

**_ A day in the life of a Tele appointer with us at PHS Wastekit will involve:_**
- _Calling prospect customers to win new business via self-generated leads, targeted customer data and supported by marketing campaigns. _
- _Achieving set period, quarterly and annual targets and objectives. _
- _Working with your supervisor to develop and strategically plan to win new business from targeted competitors and customers. _
- _Accurately forecast and deliver against revenue targets. _
- _Focusing on the effectiveness, efficiency, and quality of sales activity not just the quantity (closing ratios, lead to contract ratio and DMC ratios). _
- _Closing the deal or pass prospects/leads to the relevant Field Sales Consultant. _
- _Using the CRM system to effectively record, manage and develop opportunities. _
- _To always look to improve the sales process and the way things are done. _
- _To focus on the root cause of the problems and help identify ways to solve the customers problem or save them money. _
- _To Champion the sales strategy ensuring the customer is at the heart of what we do. _
- _Help to promote a culture of excellence in respect of customer service, quality, and improvement._
- _An excellent communicator _
- _Builds rapport with customers easily over the telephone. _
- _A commercially savvy and analytical thinker. _
- _Can spot opportunities and capitalise on them quickly. _
- _Outstanding questioning techniques._
- _Demonstrable understanding of sales methodologies._
- _Demonstrable experience in delivering against new business growth targets._
- _IT Literate with proven experience of using CRM (preferably Salesforce). _
- _Proven track record in a hunter tele-sales role ideally in the industry. _
- _Knowledge of the waste and recycling industry desirable but not mandatory as full training will be given. _
- _A team player who thrives in a demanding sales environment. _
- _Resilient and tenacious._
- _Someone who has challenge respectfully, constructively, and effectively._

**_In return for your commitment and expertise as a Tele appointer at PHS Wastekit:_**
- _A guaranteed base salary of £21,500.00, OTE of £30,000.00, with uncapped commission._
- _An extensive induction programme, excellent ongoing training and development._
- _We offer accredited ILM training through external and in-house training._
- _Great working hours Monday to Friday, no weekend or evening working_
- _Progression opportunities and apprenticeships for a great career within the company_
- _Free parking onsite that will save you a fortune_
- _Holiday buy and sell scheme_
- _Other benefits such as life assurance, company pension and more _

**_ PHS Group was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 120,000 customers across 300,000 locations incorporating numerous businesses during its 59 years of business._**

**_ Our businesses include: Washrooms, Healthcare, Floorcare, phs Direct, Direct 365, phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance._**

**_ At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination._

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