Corporate Account Handler

**The role**

We’re looking for a motivated Corporate Account Handler to join our Corporate team here at Packetts, who are proud to be one of the UK’s most respected Insurance Brokers
- and one of its oldest with a history dating back over 100 years. Packetts are Chartered Insurance Brokers, looking after a wide range of clients across many industry sectors. We have specialisms in the training, not-for-profit, and insolvency sectors as well as looking after high net worth private clients.

Now part of the Jensten Group, you will be working in a team of 7 other Handlers, working on our Corporate book, and will be based at our Shipley office with Hybrid working options.

Some key objectives & responsibilities will include:

- Responsibility for an identified group of clients, looking after all aspects of their insurance process, including renewals, mid term changes, and all ongoing client advice
- Identify and pursue cross-selling, up-selling and similar opportunities
- Utilise all leads provided to you by the company and develop new and efficient ways to increase the unit incomes
- Negotiation with insurers to secure most appropriate cover for the clients
- To understand client’s business operations, opportunities and risks and their approach to risk management and insurance
- Assist in team performance by regular communication with colleagues and manager to establish and raise concerns and provide solutions
- To ensure compliance with internal procedures, customer service standards and external compliance regulations, e.g. FCA

**About you**

As one of our Corporate Account Handlers you’ll have excellent communication and written skills with a keen eye for detail. Having a Commercial Insurance background experience (ideally in General Insurance), you will be responsible for your own portfolio of clients, renewal processes and mid-term adjustments, and new business broking. You will be the type of person who wants to constantly develop, and you can expect fantastic career progression, training & development within the role and Insurance Industry in general. You will also ideally have:

- Good general insurance background and knowledge - especially in Commercial Insurance
- Relevant qualifications (e.g Cert CII) or working towards (not essential)
- Great customer service skills
- Excellent telephone manner, being able to network & build working relationships easily
- Drive and genuine passion to learn and develop within Insurance
- Acturis systems knowledge & experience (ideally)

**Rewards & Benefits**

When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

- Competitive salary with an annual pay review and bonus scheme
- Flexibility with Hybrid working options (3 in the office and 2 from home once settled in)
- 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
- Auto enrolment into our pension scheme (5% employer matched contribution)
- Flex-benefits
- A range of flexible benefits to choose from, that are most important to you
- Group Life Assurance cover
- a massive X4 of salary
- 3 months Maternity, Paternity & Adoption leave all fully paid
- Professional qualification study support relevant to your role and career
- Perks at work
- amazing discounts on cinema tickets, meals out, luxury items etc.
- Holiday purchase scheme
- up to 5 days annually

**About Us**:
Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £600m GWP into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.

We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. Which is why we are not just one of the leading independent broking groups, we are one of the most exciting too.

And that is why you should join us

Our goal is to have people in our Group that enjoy being part of one team with the shared commitment to delivering insurance distribution excellence. A big part of how we do this is by listening and then acting on what we hear. Our EVP work is key to maintaining and enhancing our culture and making Jensten Group a fantastic place to work, learn and grow.