Administration Officer

**Job overview**:
**We have an exciting opportunity within Independent Living Services for a full time, Band 3 Administrator to join our dedicated admin team based at Burrows House.**

You will be supporting a team of professionals, clients and managers in enabling the provision of equipment for Salford Residents.

If you are enthusiastic and motivated we would like to hear from you.

**Main duties of the job**:
To support Equipment Services with a comprehensive administrative support service and be part of a team that provides an efficient and responsive focal point for administrative, operational staff, clients and professionals who access this who access this service.

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to make a difference and we’re always looking for people who demonstrate our three core values - care, appreciate and inspire - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
**Person specification**:
**Knowledge, Skills, Training, Experience**:
**Essential criteria**:

- High degree of accuracy and attention to detail.
- Good interpersonal skills dealing with enquiries in person and by telephone.
- Ability to work under pressure and adhere to deadlines, prioritizing and organizing your workload where appropriate
- To work flexibly as a member of a team and be willing to offer support to colleagues.
- To deal effectively with people at all levels from a broad range of organisations.
- Commitment to providing a high quality customer-focused service to disabled, vulnerable and elderly clients.
- Proven office experience.

**Desirable criteria**:

- Willingness to work Saturdays 8:30 am to 4:30 pm on a rota basis

**Qualifications**:
**Essential criteria**:

- Relevant qualifications e.g., NVQ Level 2/3 in Customer Care or equivalent experience
- ECDL or RSA level 2/3
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.**

**Employer certification / accreditation badges**: