Customer Team Leader

6 months ago

Kirkcaldy, United Kingdom Coop Full time

**Customer Team Leader**
- Location: 193 Dunearn Drive, Kirkcaldy, KY2 6LE
- Pay: £12.10 per hour + great benefits
- Contract: 39 hours per week + regular overtime, permanent, full time
- Working pattern: 5 varied shifts over 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
- Full training given- You must be aged 18 or over to be a customer team leader at Co-op, as you’ll need to authorise age-related sales._
- As a customer team leader at Co-op, you’ll help put our store purpose into practice. You’ll connect people and causes in your local community, provide great service to our customers, and give coaching and support to our colleagues in-store.- In return, we’ll help you to become a purpose driven Co-op leader. You’ll learn how our stores are run, and develop your leadership skills so that when an opportunity to progress comes up, you’re in a great place to grab it.**What you’ll do**
- Friendly and thoughtful service - you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations
- Engage with everyone to succeed together - you’ll build your team’s capability through coaching and training, and create an inclusive culture where everyone feels respected, valued and able to speak their mind
- Make sure the store is safe, legal and operational - you’ll manage diligence checks and stock accuracy to make sure our customers have a quick and easy shopping experience, and support your store manager with HR processes
- Embrace change - you’ll help to lead change in store, working closely with your team to land new ways of working, and encouraging them to provide open and honest feedback on change activities
- Co-operate for a fairer world - you’ll build relationships and get involved with your local community, working closely with your local member pioneer to help them with the development and delivery of their Co-op community plan

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- the ability to strike a balance between leading the team and supporting on the shopfloor
- great communication skills, with the ability to build positive relationships with all kinds of people
- strong organisational and problem solving skills
- a desire to learn, grow and develop your skills
- the flexibility to work a range of shifts

**Why Co-op?**
- We’ll support your development, and help you to grow your leadership skills, so you can build a career in a business with a purpose beyond profit. You’ll also get package that includes:
- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 36 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**-
- We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.- If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.- You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.- You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

  • Team Leader

    6 months ago

    Kirkcaldy, United Kingdom Card Factory Full time

    Job Introduction **Location: Card Factory, Kirkcaldy Mercat Centre KY1 1NU** **Contracted Hours Available: 16** Main Responsibilities We are passionate about celebrating our customers’ life moments and are now looking for a Team Leader to join our very successful Card Factory family to help fulfil this. With a real focus on customer experience and...

  • Team Leader

    6 months ago

    Kirkcaldy, United Kingdom WHSmith Full time

    **Sales Assistant - WHSmith - Victoria Hospital Kirkcaldy** Contract Type: Permanent Working hours: 37.5 Hours per week, working 5 out of 7 days. Will include Weekend working As a Team Leader you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to...

  • Team Leader

    6 months ago

    Kirkcaldy, United Kingdom Realise HR Ltd Full time

    **Role**:Team Leader **Employer**:Carnegie Care Ltd (Elizabeth House) **Location**: Kirkcaldy **Employment Type**: Permanent **Salary**: £28,500 **Benefits**: - Employee Health & Wellbeing Insurance Cover - 6 weeks annual leave - Payment of professional registrations - Funding for future professional development/training We're working exclusively with...

  • Greggs Team Leader

    6 months ago

    Kirkcaldy, United Kingdom Asda Express Full time

    **Role**:Greggs Team Leader **Location**:Fife, KY2 5DS **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£11.94 **Company**: Asda Express We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our bakery Team Leaders are responsible for managing the bakery when...

  • Greggs Team Leader

    6 months ago

    Kirkcaldy, United Kingdom Asda Express Full time

    **Role**:Greggs Team Leader **Location**:Kirkcaldy, KY2 5DS **Hours**:Part-Time / Permanent **Hourly Rate**:£11.94 **Company**: Asda Express We are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our bakery Team Leaders are responsible for managing the bakery when the Manager is not...

  • Subway Team Leader

    6 months ago

    Kirkcaldy, United Kingdom Glenshire Group Full time

    Greens Retail in partnership with Subway, are looking for you to be part of our team **Position**: Subway Team leader **Location**: St Clair Street, Kirkcaldy **Pay**: £11 - £11.50 per hour **Hours**: 40 per week Greens Retail who? Greens Retail are the leading c-store chain in Scotland, having being crowned Independent Retail Chain of the Year at...

  • Customer Service Advisor

    7 days ago

    Kirkcaldy, United Kingdom Universal Business Team Full time

    Description Join Our Team: Customer Service Advisor Location: Kirkcaldy Office Type: Full-time Are you ready to shine in a fast-paced, dynamic environment where no two days are the same?We are on the hunt for a Customer Service Advisor to join our dedicated team in Kirkcaldy.What Youll Do: Handle incoming calls , respond to customer queries, and manage...

  • Team Leader

    6 months ago

    Kirkcaldy, United Kingdom Compass Group Full time

    We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: - Subsidised meals - Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more - Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits - Up to...

  • Greggs Supervisor

    7 days ago

    Kirkcaldy, United Kingdom Asda Express Full time

    Greggs Supervisor / Team Leader - Kirkcaldy, FifeRole: Greggs Team LeaderLocation: Kirkcaldy KY25DSHours: Part-Time Hours Available / PermanentHourly Rate: £12.54Company: Asda ExpressWe are looking for a dedicated Supervisor who can lead, inspire and motivate a team to join our welcoming Greggs bakery! Our bakery Team Leaders are responsible for managing...

  • Customer Service Advisor

    4 days ago

    Kirkcaldy, United Kingdom Universal Business Team Careers Full time

    DescriptionJoin Our Team: Customer Service AdvisorLocation:Kirkcaldy OfficeType:Full-timeAre you ready to shine in a fast-paced, dynamic environment where no two days are the same? We are on the hunt for aCustomer Service Advisorto join our dedicated team in Kirkcaldy.What Youll Do:Handleincoming calls, respond to customer queries, and manage online sales...

  • Customer Team Member

    6 months ago

    Kirkcaldy, United Kingdom Coop Full time

    **Customer Team Member** - Location: The Steadings, 93 Bennochy Road, Kirkcaldy, KY2 5RB- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: Varied shifts including early mornings (Store Opening), afternoons, late evenings (Store Closing) and weekends, to be discussed at interview.- Full, paid...

  • Customer Team Member

    6 months ago

    Kirkcaldy, United Kingdom Coop Full time

    **Customer Team Member** - Location: 193 Dunearn Drive, Kirkcaldy, KY2 6LE- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: 4 varied shifts out of 7 days including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid...

  • Customer Team Member

    6 months ago

    Kirkcaldy, United Kingdom Coop Full time

    **Customer Team Member** Location: The Steadings, 93 Bennochy Road, Kirkcaldy, KY2 5RB Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (from 6.00am), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full...

  • Customer Team Member

    6 months ago

    Kirkcaldy, United Kingdom Coop Full time

    **Customer Team Member** Location: 193 Dunearn Drive, Kirkcaldy, KY2 6LE Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full training...

  • Customer Team Member

    2 weeks ago

    Kirkcaldy, United Kingdom Co-op Full time

    Closing date: 02-12-2024 Customer Team Member Location: Lauder Road, Kirkcaldy, KY2 5BD Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be...

  • Customer Team Member

    2 weeks ago

    KIRKCALDY, United Kingdom Co-op Full time

    Closing date: 02-12-2024 Customer Team Member Location: Lauder Road, Kirkcaldy, KY2 5BD Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be...

  • Customer Team Member

    2 weeks ago

    KIRKCALDY, United Kingdom Co-op Full time

    Closing date: 02-12-2024 Customer Team Member Location: Lauder Road, Kirkcaldy, KY2 5BD Pay: £12.00 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends,...

  • Customer Service Advisor

    6 months ago

    Kirkcaldy, United Kingdom Nine Twenty Full time

    **Title**:Customer Service Advisor **Location**:Fife - must be located in a commutable distance **Salary**:£25,000 - £30,000 We're currently seeking a Customer Service Advisor to join a prominent UK-based business group, the industry leader in the Construction niche. This role is a part of their expanding inside Sales team and offers a fantastic...

  • EE Area Leader

    2 weeks ago

    Kirkcaldy, Fife, United Kingdom BT Group Full time

    We are seeking an experienced EE Area Leader to join our team at BT Group. As a senior retail professional, you will be responsible for leading a team of sales advisors and store managers, driving sales growth and improving customer satisfaction.About the RoleYour key responsibilities will include:Leading a team of sales advisors and store managersDeveloping...

  • Pharmacy Business Leader

    2 weeks ago

    Kirkcaldy, Fife, United Kingdom Asda Stores Ltd Full time

    As a highly skilled and experienced Pharmacy Practice Manager at Asda Stores Ltd, you will play a key role in delivering exceptional patient care and driving business growth. This is an exciting opportunity to join our dynamic team and contribute to the success of our pharmacies.Key Responsibilities:Lead and manage the pharmacy team to deliver excellent...