Governance & Enterprise Administration Assistant

5 months ago


London, United Kingdom Rabobank Full time

The Executive and Branch Support Team is responsible for tasks that are branch-wide in nature. Following the UK departure from the EU the London Branch is a so-called Third Country Branch. As a result greater scrutiny is being exercised by the local regulators, the PRA and FCA.

The branch operates within a complex matrix organization with many global and regional activities undertaken within the branch. Therefore, it is important that a robust and clear governance structure is in place together with an effective secretariat function to ensure that the operation of the structure is controlled.

Governance frameworks are required locally between departments, between London and other Group entities (onshore and offshore) relating to service or product provision and across functions on a thematic basis i.e. certain HR processes, ‘handshake’ models, regulatory obligations.

**Key Responsibilities and Accountabilities**:
The Governance & Enterprise Administration Assistant supports the Governance & Enterprise Administration Manager to achieve the following:
**Framework Oversight**
- Maintain a quality assurance program designed to evidence governance effectiveness
- Escalate identified gaps/deficiencies on governance frameworks to the Governance & Enterprise Administration Manager for onward processing.

**Committee Secretariat**

Provide effective secretariat support to formal Committees of the branch governance structure and complete the required activities including:

- Ensure a smooth flow of business with consideration to the business cycle and the Committee timetable
- Prepare agendas and ensure distribution of papers in a timely manner
- Coordinate the work of the appropriate support staff in matters relevant to the operational requirements of the Committees, for example ensuring timely submission, preparation and distribution of papers, communications with committee members and liaison with areas of the Branch
- Manage the planning for the annual committee cycle

**Policy Oversight**:

- Coordination of the local Policy and Procedures framework, including maintenance of the London area of the Europe & Africa Region Policy House Portal
- Coordination of the local reviews of global policies/standards including management of submissions to the Change Management Committee.

**Miscellaneous**:

- Maintenance of the SMCR Register and Management Responsibility Map
- Maintenance of the Authorised Signatory List for Rabobank London
- Maintenance of centralised Audit report repository.

**Professional/ Managerial Autonomy**:

- Has professional freedom in decision making on “what needs to be done” regarding all standard governance activities in London
- Seeks guidance from the Governance and Enterprise Administration Manager regarding more complex matters/initiatives but plays an active role in and is responsible for the subsequent successful execution of agreed tasks and activities
- Acts within and interprets UK regulatory requirements and broadly defined Bank policies, seeking guidance when required.

**Committee Roles**:
Provide secretariat function for key branch committees.

**Key Relationships**:

- General Manager
- Head of Executive & Branch Support
- Chairs of the branch Committees
- UK Management Team
- Head of businesses and support functions in the branch

**Key Performance Indicators**:

- Positive feedback on governance relevance, support, ease of engagement and output
- Timely implementation of internal and external governance requirements
- Timely and relevant escalation of governance issues to senior management/UK Management Team

**Interested**:

- We are an equal opportunities recruiter. Should you require any additional support at any stage of the recruitment process, please do not hesitate to contact a member of the Recruitment Team who will work with you to provide reasonable adjustments as required._



  • London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...


  • London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...


  • London, United Kingdom Culture Amp Full time

    **Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...


  • London, Greater London, United Kingdom Culture Amp Full time

    Culture Amp is seeking an exceptional Enterprise Account Director to join our mission to enable companies to be #culturefirst through accessible people analytics. Our Enterprise team collaborates with People Science and Solution Consultants to support organizations in optimizing their employee experience. We create a world-class sales experience through...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleThis is an exciting opportunity to join Culture Amp as an Enterprise Account Executive, where you will play a key role in building deep, strategic relationships with our enterprise prospects to secure new business and drive significant revenue. As a trusted advisor, you will orchestrate cross-functional teams and have an expert-level...


  • London, Greater London, United Kingdom Culture Amp Full time

    Unlock Enterprise Potential as an Account ExecutiveCulture Amp is seeking an exceptional Enterprise Account Executive to join our team and drive business growth. As a key member of our sales team, you will be responsible for generating new business opportunities and managing a robust sales pipeline from prospecting to close.Key Responsibilities:Generate new...


  • London, Greater London, United Kingdom Culture Amp Full time

    About Culture AmpCulture Amp is a leading employee experience platform that empowers companies to transform employee engagement, drive performance management, and develop high-performing teams. With a comprehensive employee dataset and people science, Culture Amp helps innovative companies like Canva, On, Asana, Dolby, McDonalds, and Nasdaq create a better...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleWe are seeking an experienced Senior Director to lead our Enterprise Customer Experience team in the EMEA region. As a key member of our leadership team, you will be responsible for driving the seamless onboarding, adoption, and ongoing success of our customers.Key ResponsibilitiesLead the evolution of our Customer Experience practices in...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the Role:As a key member of our team, you will play a crucial role in elevating our customer relationships and driving growth opportunities. With a deep understanding of SaaS and HR Tech, you will leverage your expertise to uncover new opportunities and deepen connections with our customers, ensuring they achieve their goals while maximizing the value...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleWe are seeking an experienced Senior Director to lead our Enterprise Customer Experience team in EMEA. As a key member of our leadership team, you will be responsible for driving the seamless onboarding, adoption, and ongoing success of our customers.This role is crucial in driving Gross Revenue Retention (GRR), Net Revenue Retention (NRR),...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Director to lead our Enterprise Customer Experience team in EMEA. As a key member of our leadership team, you will be responsible for driving the seamless onboarding, adoption, and ongoing success of our customers.This role is crucial in driving Gross Revenue Retention (GRR), Net Revenue...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleWe are seeking an experienced Senior Director to lead our Enterprise Customer Experience team in EMEA. As a key member of our leadership team, you will be responsible for driving the seamless onboarding, adoption, and ongoing success of our customers.This role is crucial in driving Gross Revenue Retention (GRR), Net Revenue Retention (NRR),...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleWe are seeking an experienced Senior Director to lead our Enterprise Customer Experience team in EMEA. As a key member of our leadership team, you will be responsible for driving the seamless onboarding, adoption, and ongoing success of our customers.This role is critical in driving Gross Revenue Retention (GRR), Net Revenue Retention (NRR),...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Director to lead our Enterprise Customer Experience team in EMEA. As a key member of our leadership team, you will be responsible for driving the seamless onboarding, adoption, and ongoing success of our customers.This role is critical in driving Gross Revenue Retention (GRR), Net Revenue...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Director to lead our Enterprise Customer Experience team in EMEA. As a key member of our leadership team, you will be responsible for driving the seamless onboarding, adoption, and ongoing success of our customers.This role is crucial in driving Gross Revenue Retention (GRR), Net Revenue...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleWe are seeking an experienced Senior Director to lead our Enterprise Customer Experience team in EMEA. As a key member of our leadership team, you will be responsible for driving the seamless onboarding, adoption, and ongoing success of our customers.This role is critical in driving Gross Revenue Retention (GRR), Net Revenue Retention (NRR),...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleThe EMEA Head of Enterprise Customer Experience will oversee the seamless onboarding, adoption, and ongoing success of our customers. This role is crucial in driving Gross Revenue Retention (GRR), Net Revenue Retention (NRR), customer activation, and overall customer satisfaction.The EMEA Head of Enterprise Customer Experience will directly...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Director to lead our Enterprise Customer Experience team in EMEA. As a key member of our leadership team, you will be responsible for driving the seamless onboarding, adoption, and ongoing success of our customers.This role is critical in driving Gross Revenue Retention (GRR), Net Revenue...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleThe EMEA Head of Enterprise Customer Experience will oversee the seamless onboarding, adoption, and ongoing success of our customers. This role is crucial in driving Gross Revenue Retention (GRR), Net Revenue Retention (NRR), customer activation, and overall customer satisfaction.Key ResponsibilitiesLead the evolution of our Customer Experience...


  • London, Greater London, United Kingdom Culture Amp Full time

    About the RoleThe EMEA Head of Enterprise Customer Experience will oversee the seamless onboarding, adoption, and ongoing success of our customers. This role is crucial in driving Gross Revenue Retention (GRR), Net Revenue Retention (NRR), customer activation, and overall customer satisfaction.Key ResponsibilitiesLead the evolution of our Customer Experience...