Front Desk Receptionist

**Front Desk Receptionist/Administration**

HiQ Lanark are seeking a full time receptionist to work in our busy store.

HiQ Lanark is a family run business that pride ourselves on delivering the best possible customer service to our local community, with over 20 years experience and two generations of our family working in the business. We are looking for a front desk receptionist to manage our front desk and welcome our customers on arrival and dealing with enquirys.

**Responsibilities**:

- Greet and welcome customers into the garage reception.
- Answer incoming phone calls -Providing information to customers and carrying out quotations/arrange appointments.
- Make out going phone calls - providing updates to customers on the status of their vehicle's repair.
- Administrative duties including the processing of invoices.
- Assist in the ordering of parts.
- Process payments and cash handling duties.
- Assist with daily cleaning of facility including vacuuming, mopping, dusting, cleaning windows, cleaning etc.
- Work towards taking on key holder responsibilities.
- Perform other duties as assigned by management.

**Required Skills**:

- IT capable
- Excellent oral and written communication skills.
- Excellent customer service skills (friendly demeanor is a must)
- Strong organizational skills with attention to detail (must be able to follow through)
- Ability to multi-task in a fast-paced environment with many interruptions. Must be able to manage multiple tasks at once while still paying attention to detail. Must be able to follow directions from management in order to complete tasks accurately and efficiently.

Rate of pay will be in line with experience.

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- 188 Hyndford Road lanark: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person