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Continuing Healthcare Administrator

5 months ago


Birmingham, United Kingdom NHS Birmingham and Solihull Integrated Care Board Full time

An integral key role to support the All Age Continuing Healthcare service across the Birmingham and Solihull Integrated Care System.

The post holder will be required to work on their own initiative and demonstrate a willingness to help others and be a key member of the team, with responsibility for specifically allocated tasks. The post holder will be expected to follow set processes, prioritise their workload and demonstrate initiative in order to fulfil the requirements of the post.
- To work within the remit of the National Framework for Continuing Healthcare.
- Provide a confidential and sensitive administrative support to the Continuing Healthcare Team.
- Ensure that data systems are kept up to date to allow accurate and detailed reporting capabilities, this could be for internal or external requirements.
- Produce a range of confidential documents, including typing of letters and file notes. Maintain an effective office support system including filing photocopying and faxing and telephone cover.
- Maintain confidentiality of information concerning patients.
- High attention to detail and motivation required to work towards and adhere to challenging deadlines. Ability to prioritise your own workload is critical.
- Cross cover other administrators as required.
- Participate in objective setting and monthly 1:1 meetings with Line Manager and attend all ICB mandatory training and other training relevant to role.
- Take every reasonable opportunity to maintain and improve professional knowledge.
- Work collaboratively with and offering advice to internal and external agencies across Birmingham and Solihull, deferring to colleagues where necessary.
- The post holder will regularly deal with a range of routine and non-routine administrative tasks as required for an efficient and effective service.

As a member of our system you will actively demonstrate system values in all that you do. You will be driven to address health inequalities and create an environment that is inclusive for all people.

In return NHS Birmingham and Solihull can offer you the opportunity to thrive and develop in a team that is supportive, ambitious and inclusive. You will have plenty of opportunities to build your skills and experience, with a chance to work with colleagues across our five Provider Trusts, two Local Authorities, voluntary organisations, Integrated Care Board (ICB) and NHS England to truly effect change and add value.

Full details of the duties and responsibilities can be found within the attached job description.