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Healthcare Administrator

1 month ago

Birmingham, Birmingham, United Kingdom GB035 Mercer (UK) Limited Full time

About the Role:

We are seeking an experienced Administrator to join our Healthcare team in either Bristol, Chichester, or Birmingham. As a Senior Health and Benefits Administrator, you will be responsible for advising corporate clients on all aspects of insured benefits relating to Private Healthcare.

Key Responsibilities:

  • Support the consulting team in gathering, organising, entering and analysing data for client projects
  • Partner with internal/external stakeholders to achieve the best service for clients
  • Deal with client and member queries, with support as appropriate in line with service level agreements
  • Champion continuous improvement within your team/location
  • Develop and maintain appropriate technical and market knowledge
  • Quality check work for junior colleagues
  • Attend client meetings as required
  • Act as a training and technical referral for colleagues

Requirements:

  • Previous administrative experience in a professional services environment (Employee Benefits, Financial Services or Healthcare is preferred)
  • A good understanding of Microsoft applications such as Excel, Word and Outlook
  • Excellent written and oral communication skills
  • Ability to work with numbers
  • Excellent planning and organisation skills with the ability to work to deadlines
  • Ability to work on own and as a team player, establishing good rapport with clients and colleagues

About Mercer:

Mercer is a world leader in workplace health and benefits. Operating in 135 countries, our team of specialists design benefits solutions that meet the needs of businesses and their people, drawing from global intelligence and adapting that wealth of experience to local markets.