Depot Assistant

5 months ago


Hitchin, United Kingdom EDAM Group Full time

**Who we are**

We are a nationwide team working towards and guaranteeing the same goal: helping people after an accident. Our vision is to become the leading provider of Accident Management Services delivering service certainty at uncertain times.

We take care of people who have been involved in accident by:

- Fixing their car
- Providing them with a replacement
- Helping them recover their losses
- Making them feel secure

**How will you make a difference?**

As the Depot Assistant you’ll be part of the Transport team that arrange the delivery and collection of our vehicles to and from our clients. You will operate across a number of key roles within the team, helping with the day to day running of the department, assisting in managing the company’s fleet of vehicles which will include scheduled vehicle maintenance, the checking in and checking out of vehicles and also providing support within the valet bay. You’ll provide crucial cover for roles in the team both in the office and the valet bay.

**What will you be accountable for?**
- Assisting with logístical planning of vehicle delivery and collection
- Discussing vehicle requirements with clients
- Damage appraisal of vehicles collected from clients
- Reporting of vehicle service & maintenance requirements
- Pre-sale vehicle appraisal
- Input of vehicle information to our systems to ‘on / off hire’ vehicles
- Deliver high quality car maintenance and cleaning support
- Carry out some fleet and vehicle-based office responsibilities
- Delivery & Collection of vehicles to clients & repairing garages / service centres

**How will you make it happen?**
- Problem Solving
- Decision Making
- Planning & Organisation
- Responding to Pressure and Change
- Communicating and Influencing
- Building and Managing Relationships
- Up to date knowledge of Microsoft programmes
- Full Driving License

**Benefits & Rewards**:

- 25 Days holiday + bank holidays
- Pension scheme
- Staff car scheme
- Holiday buy scheme
- Cycle to work scheme
- Perkbox discounts site
- Saving Scheme - you save & we match
- Football season tickets - man Utd, Man City & Sunderland FC
- Summer and Christmas Parties
- Enhanced Maternity and Paternity
- Healthcare cash-plan
- Enhanced sick pay
- Free uniform
- Employee assistance programme
- Eye care vouchers

**What guides us?**
- **E**mpathy
- We recognise and celebrate our differences
- We Trust each other and demand a culture where mutual respect is a given
- No one works harder for their customer
- **D**riven
- We share a common goal
- We are driven to be the best that we can be, in all that we do
- Innovation and the spirit to continuously improve are what keeps EDAM driving forward
- **A**ccountable
- Accountability is both an individual and collective responsibility
- Quality is a given
- We own our mistakes and we celebrate our successes
- **M**aking it happen
- We are dedicated to excellence in all that we do
- My individual contribution makes a difference
- We grow through the building and sharing of knowledge

**We understand that we’re stronger together**

**#oneteam**

So if you have **EMPATHY**, the **DRIVE** and can take **ACCOUNTABLILITY** - **MAKE** it happen and click apply

**Job Types**: Full-time, Permanent

Pay: £23,000.00-£26,000.00 per year

**Benefits**:

- Bereavement leave
- Casual dress
- Company car
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Work Location: In person


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