Spares and Service Admin Assistant

7 months ago


Swansea, United Kingdom Mono Equipment Full time

Mono Equipment is one of the leading designers and manufacturers of bakery equipment in the UK. We provide tailor-made solutions to a diverse range of clients, from the small independent artisan baker to the large retail chains found on every high street and in every out-of-town shopping centre.

**Be Part of Our Story**

At MONO, we look to provide an environment where people can develop and enhance their skills to benefit themselves, our company and our customers.

We are currently looking for a Spares and Services Admin Assistant who can offer the highest level of customer service whilst providing administrative support to the Sales team.

**What you’ll be doing**
- Answering the telephone
- Providing pricing quotes
- Entering spares orders onto system
- Progressing orders through the business
- Entering service jobs onto system (logging calls)
- General filing
- Sending Purchase Orders to Suppliers
- Liaising with customers and suppliers
- Additional tasks as and when required relevant to job role
- Ensure that personal conduct is in line with management guidelines and company rules.

**Is this role for you?**
- Excellent communication skills at all levels
- Good concentration and attention to detail to quickly notice errors in all aspects of the role
- Excellent Customer service skills
- Ability to work independently as well as part of a team.
- To have a flexible approach to help keep up with customer demands.
- The ability to work with mínimal supervision, managing your own workload.
- Previous call centre experience is an advantage but not essential

**What are the benefits?**
- Free parking
- Immediate start
- Permanent full-time work (once you have completed your probationary period)
- Opportunities for career progression
- Cycle to work Scheme
- Reduced gym membership
- Employee Assistance Programme
- Being part of a well-established Company with many long standing employees
- 25 days holiday (plus bank holidays)
- 37 Hours over a 4.5 day week (Monday-Thursday 09:00 -17:00 and Friday 08:30 - 16:00)

**Job Types**: Full-time, Permanent

**Salary**: £21,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Swansea: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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