Junior Account Manager

4 weeks ago


Hereford, United Kingdom Redwood Search Full time

**The Role**: Our Client is looking for a Junior Account Manager to join their enthusiastic, friendly, and professional team based in Hereford. This role would suit someone looking to make the step into account management and comes with theopportunity to earn great commission on top of your basic salary. If you live locally to Hereford City centre then this could be the role for you

**The Job Responsibilities include**:

- Supporting the team of Senior Account Managers.
- Handling a portfolio of your own clients
- Handling quotations, tendering and renewals for business customers
- Having a flair for client management and retention
- Delivering exceptional customer service at all time
- Resolving queries from clients and suppliers in an efficient and effective way
- Working with the customer services team to resolve any issues and maintain customer satisfaction

**For this Junior Account Manager role, we are looking for individuals who meet the following criteria**:

- Some previous experience of working in a telephone-based or face to face role with business customers.
- Extremely well organised, and can stay on top of a busy workload
- Excellent communication skills - both written and verbal
- Can learn new things quickly and retain knowledge and information
- Provides exceptional customer service at all times
- Good presentation skills
- General IT knowledge (Word & Excel) essential

**Benefits of this Junior Account Manager role**:

- Salary - dependent on experience
- Excellent monthly commission scheme
- 21 days holiday + stats
- Central location
- Away days and incentives
- Ongoing training provided

Hours of work - 9am - 5pm Mon - Thurs, and 9am - 4pm on Friday



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