Office Administration Assistant

1 week ago


Wolverhampton, United Kingdom International Insignia Ltd. Full time

**About us**

A brand merchandising company with over 30 years experience, specialising in promotional merchandise such as clothing and accessories. The company has a wide range of clients from independent retail shops to museums and theme parks.

The Office Admin Assistant role comprises both administration and customer service, we are ideally looking for someone who is capable of working in both areas as the demand needs.

Your main duties include; answering the telephone and providing front line support to the Customer Services Team. You will actively process Customer sales orders onto our system and forward to the warehouse for production.

**The job duties are as follows:

- **
- Progress customer enquiries into a satisfactory service level
- Order stock from suppliers
- Enter customers’ orders into our order management software with a high degree of accuracy and speed
- Carry out any other such reasonable job-related tasks as the company may require you to undertake
- Liaise with warehouse production on order progress
- Checking and matching purchase invoices
- Maintaining their product sample database
- Enter products onto their websites
- Updating Spreadsheets (Excel)
- Scanning documents
- General office filing
- Answering the telephone and taking messages

**Personal Attributes**:

- Good Telephone Manner
- **Excellent attention to detail**:

- Exceptional ability to multi-task
- Good organisational skills and a flexible approach to work
- Be friendly and a good team player
- Be a good communicator

**For this role you must have the following experience: -**
- A minimum of 1 years experience within an office
- Sage Line 50 experience would be beneficial
- GCSE Grade A-C in Maths and English
- Good Excel Skills

**Salary**: £18,000.00-£23,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 10/03/2024


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