Front Office App Support

2 weeks ago


London, United Kingdom eFinancialCareers Full time

TEKsystems currently engaged with a financial services company to recruit Application Support Analyst.

**Description**:
The primary responsibility of this role is to support the Front office High Touch and Portfolio Trading systems which include Order Management Systems, Execution Systems, Post-trade booking and allocation systems and Client Reporting systems.

**The key responsibilities / deliverables are as follows (but not limited to)**:

- First point of contact for end business users in Rates eTrading
- Ownership and delivery of on-boarding support of or processes into the MAPS organization
- Monitoring and alerting of critical trading system environments
- Troubleshooting of complex systems issues
- Proactive identification and resolution of problem hotspots
- Development of tools and driving efficiency/stability improvements
- Accurate tracking of support effort to enable effective management reporting
- Release implementation and enforcement of change management policy
- Major Incident management and Problem Management

**Employee Value Proposition**:
hybrid - London

**Job Title**: Front Office App Support

**Location**: London, UK

**Rate/Salary**: 650.00 - 700.00 GBP Daily

**Job Type**: Contract


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