Reception / Bookings Team Members

3 weeks ago


Norwich, United Kingdom Richardsons Leisure Full time

We’re looking for Reception/Bookings Team Members to join R Family

Reception/Bookings Team Members are responsible for meeting holiday guests with an enthusiastic approach, working within a busy environment, delivering a high standard of customer service whilst carrying out reception duties in an efficient, professional, and courteous manner.

Taking hire fleet bookings via the telephone and in person as well as carrying out administration work relating to bookings will be required and responding to enquiries.

Duties also include taking payments for bookings and handling cash accurately.

The successful applicants will promote the company’s products to encourage sales.

An excellent telephone manner and customer service skills essential.

Rate of Pay: £10.06 per hour increasing to £11.00 per hour effective from April 2023

All team members are required to work weekends and bank holidays.

Benefits of becoming part of ‘R’ Family include the following:

- BUPA Health Cash Plan for you and your family
- Discounts on holidays, days out and food at company owned sies for you, your family and friends
- Discounts on treatments for you and your family and friends at our well-being space
- Cycle to work scheme

In line with one of our Core Values; ‘Ambition,’ we offer ILM recognised development courses for all team members as well as first aid training.



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