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Senior Claims Examiner, D&o and Financial
3 weeks ago
We have an opportunity for a Senior Claims Examiner to join our team in London.Under limited technical direction, investigates and effectively handles complex Directors & Officers and Financial Institutions claims. Works within specific limits of authority on assignments requiring significant technical complexity and coordination. Utilising claims policies and guidelines, reviews coverages, determines exposure and negotiates and settles claims.
Key Responsibilities
With limited supervision, manages a portfolio of D&O and FI claims ranging in complexity and value across Syndicate and Company platforms.
Coordinates and performs investigations and evaluates claims through contact with insureds, brokers, partners and experts. Seeks early resolution opportunities.
Proactively manages claims, setting appropriate reserves in line with reserving philosophy, and authorising payments within scope of authority.
Ensures large and significant claims are identified at an early stage and management are notified and kept advised in line with claims handling guidelines.
Supports the Claims Leadership with structured feedback to Underwriting and other business stakeholders, through use of claims data and trend analysis, to support risk selection and guide Underwriting strategy.
Effectively manages claim diary, ensuring proactive management of the portfolio and reduced claims leakage, whilst actively managing static claims in accordance with claims handling procedures and contributing positively to the wider claims department KPI’s.
Utilises negotiation skills to develop complex settlement packages.
Maintains and develops relationships with key broking partners.
Analyses claims activities. Prepares and presents reports for management. May be responsible for special projects and presentations.
Keeps up to date with relevant regulations and issues as well as industry activity and trends.
Complies with all applicable legal and regulatory requirements and ensure, at a level appropriate to the position, that appropriate measures are in place to ensure this compliance.
May perform additional duties as assigned.
Skills, Knowledge & Experience
Previous experience of handling D&O claims is essential for this role. In addition, experience of handling Financial Institutions claims is preferable.
Ability to handle claims with a proactive long-term view of business goals and objectives.
Strong analytical and problem solving skills enabling viable alternative solutions.
Ability to assess the merits of claims as well as evaluating claims based on a cost benefit analysis.
Understanding of underwriting risk, disciplines and processes
Strong interpersonal, communication and negotiation skills. Ability to effectively interact with all levels of CNA Hardy's internal and external business partners.
Ability to adapt to change and value diverse opinions and ideas.
Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position
Previous experience of ECF required.
