Senior Claims Consultant

7 days ago


London, United Kingdom The Emerald Group Ltd, Search and Selection Full time

POSITION: Senior Claims Advocate, D&O/Financial Lines

ASSIGNMENT NO: 28248

LOCATION: London

Can you bring proven expertise in handling a sophisticated portfolio of Financial Lines/D&O claims from within private practice, an insurer or broking environment ? Do you have additional knowledge of the wider Financial Lines claims landscape too ? If so, then we would love to hear from you in connection with this exciting hybrid role with the flexibility to work both virtually and from their London office when business dictates.

What the day will look like

In this brand-new Senior Claims Advocate role you will be primarily responsible for management of the strategy, process and successful outcome across a portfolio of global D&O and associated Financial Lines claims. Daily responsibilities will include:

  • Provision of advice and guidance on coverage and perform analysis of coverage-related issues for clients and network to facilitate the settlement and conclusion of claims
  • Carefully handle the claims negotiation process with clients, underwriters and or their appointed legal representatives
  • Facilitate the resolution of any outstanding coverage issues
  • Be able to proactively anticipate and present to clients the best strategy to resolve the claim
  • Coordinate discussions and, where appropriate, meetings to ensure outstanding levels of communication between the client, underwriter and their representatives concerning the proposed settlement

How this opportunity is different

This is an outstanding opportunity to bring you technical skills and to work within a highly, welcoming, collaborative and supportive team who all are driven to secure the best possible claims outcomes for their clients.

Skills and experience that will lead to success

  • 7+ years’ experience in managing Directors & Officers claims (either in private practice or for an insurer or broker)
  • Knowledge of professional and financial lines claims e.g. professional indemnity or crime insurance
  • Experience of dealing direct with clients and/or insurers
  • Solid understanding of claims coverage issues, wordings and dispute resolution
  • Demonstrable negotiation skills
  • Strong interpersonal skills


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