Claims Team Leader

8 months ago


London, United Kingdom Claims Recruitment Services Full time

**Claims Team Leader (Italian Speaking)**

**London**

**Negotiable Salary + Excellent Benefits**

We are currently recruiting for a Claims Team Leader on behalf of our client, an ambitious and highly regarded Lloyd's Broker with a strong international reputation.

**Key Responsibilities**
- Processing and monitoring claims, dealing with accounting issues and client enquiries.
- Broking claims files into the market, negotiating with insurers and Loss Adjusters to ensure best settlement for the client using the required systems: ECF, Class, Xchanging, DA SATS.
- Reconciling paid claims to bordereaux.
- Dealing with Bureau / enquiries.
- Collecting claims funds via XCS and dealing with the settlement of reinsurance claims funds via LORS.
- Preparing and processing Coverholder and Third Party Administrator claims bordereaux for presentation to the Lloyd's Market.
- Preparing triangulations and other statistics, as well as administering and analysing claim reports for Brokers within the company.
- Interpreting and assessing policy coverage.
- Liaising with the broking team, accounts department and senior management.
- Producing monthly statistics on allocated facilities, ensuring a strong understanding of the performance of the relevant facilities.
- Holding monthly meetings with the relevant brokers to discuss the relevant facilities and an any related issues.
- Resolving queries raised by the Accounts department.
- Raising any concerns with the performance of the binder.
- Processing Treaty and Facultative claims settlements on ECF and Lirma.
- Holding regular meetings with the Claims team, key Underwriters and Loss Adjusters, and raising any relevant concerns to the Head of Claims.
- Mentoring and training junior members of the team.

**Key Requirements**
- Must be a fluent speaker of Italian.
- Excellent communication skills, both verbal and written.
- Proficiency with Microsoft Excel.

**Keywords**: Claims Broker Team Leader; Claims Team Leader; Claims Broking; Claims Operations; Claims Bordereaux; Reinsurance Claims; London Market; Lloyd's Market; Lloyd's Syndicate

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person


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