Cctv Control Room Operators

5 months ago

Chippenham, United Kingdom Camera Security Services Full time

**About us**:
Camera Security Services is based in Chippenham, providing integrated security solutions to companies, local authorities, councils, schools, and individuals across the country. We specialise in CCTV, intruder alarms, access control, fire safety and remote CCTV monitoring. We have a national client base.

We pride ourselves on the people who work for us and are seeking enthusiastic and attentive Control room Operator to join our well established (20+ years) and growing organisation.

**Your duties**:
Telephone and computer operation; handling CCTV activations; dealing with the emergency services when required; decision making; incident reports; working with MS office programmes; amongst other things.

We operate within set procedures using specially designed computer software, and full training will be given.

**Your qualities**:

- Be able to work well as part of a team and on your own
- Be willing and able to work both day (08:00 - 20:00) and night shifts (20:00 - 08:00).
- Shift rotation, averaging 42 hours per week, per year (4 days on shift, 4 days off shift)
- Be confident and able to communicate well with others.
- Will possess good customer service ability.
- Be friendly and approachable.
- Be highly motivated and willing to learn new things.
- Can pay attention to detail and willing to get the job done.
- Enthusiastic, energetic, and punctual.
- Be a good listener and have patience.
- Be organised, able to multi-task whilst maintaining accuracy.
- Be prepared to provide on-call support (Up to 4 times per month)
- 20 Days annual leave (increasing yearly up to 25 days) + Bank Holidays (or time in lieu)
- Pension scheme
- Training opportunities
- SIA license
- Regular team and individual reviews
- Career progression opportunities
- Overtime available (at a rate of x1.0)
- On-call standby standard payment (£15.00 per shift)
- On-call attendance payment (at a rate of x1.5)

Please be aware that a basic DBS check and a 5-year employment history check will be required as part of the role due to the nature of work undertaken.

**Salary**: £26,208.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- 12 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability

Work Location: In person

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