Customer Support Specialist
5 months ago
**Customer Service Advisor/ Admin**
**Monday to Friday**
**£24,000 Salary**
**Hybrid**
We are recruiting for _**Customer focused individuals**_ to join a _**fast paced and vibrant **_team based in _**Trafford Park.**_
**Role**:
- Placing new orders with the suppliers and assigning to a manager
- Quoting for contract renewals and change requests
- Managing changes to existing services when the customer no longer needs the connection
- Updating and communicating with customers via a ticketing system
- Taking customer calls
- Communicating with suppliers and with internal teams
**Our client offers a great benefits package**:
- 25 days holiday + bank holiday
- Buy/Sell 5 days holiday
- Bank holidays off
- Enhanced maternity/paternity
- Pension Scheme
- Healthcare Cash Plan
- Eyecare and Spectacle Vouchers
- Sick Pay
**Job Types**: Full-time, Permanent
Pay: From £24,300.00 per year
**Benefits**:
- Casual dress
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Yearly bonus
Work Location: In person
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