Senior Sales Associate, Harrods

3 months ago

London, United Kingdom A. Lange und Söhne Full time

**Reference Code**:
99705

Senior Sales Associate, Harrods

London, LND, GB

Permanent

Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.

Senior Sales Associate, Harrods

(Permanent, Full-Time)

HOW WILL YOU MAKE AN IMPACT?

As an Ambassador of A. Lange & Söhne inside and outside the boutique, the mission of the Senior Sales Associate is to provide an excellent customer experience. Working within a professional and exciting team, the purpose of the job is to attain desired results through creative and effective use of resources and retail and CRM tools (iCM), prepare monthly action plans to achieve sales targets in order to meet or exceed personal monthly sales objective, while managing all steps of the sales process and offer an exclusive customer service in line with brand guidelines.

**Key responsibilities**:
Meet personal budgets in accordance with brand retail strategy

Maximize profit whist controlling & minimizing costs.

Regularly analyze and question missed confirmed sales with Assistant/Boutique Manager, to further refine future sales projections.

Organize private viewing with potential VIPs in your region.

Discuss business opportunities/Action Plans of potential prospects with Assistant/Boutique Manager.

Ensure maximum client welcoming, handling, and servicing.
Keep learning about the products and brand and become a reference person for the Maison.

Demonstrate brand ambassadorial skills, at any given time, with clients, Top VIPs & any third party.

Responsible for overall appearance and maintenance of the boutique in accordance to brand guidelines and concept, assist in timely boutique implementation and control of any new Visual Merchandizing concepts.

Be part of a positive atmosphere within the boutique; optimistic, constructive, helpful, confident, etc.

Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.

Actively taking part in monthly (quarterly, yearly) stocktaking and quality control.

Actively ensuring all measures to avoid stock discrepancies at all times.

Automatic replenishment of sold timepieces and active order requests.

Represent boutique management during their absence.

Ensure timely reporting of any opportunity, incident, etc to Assistant/Boutique Manager.

Share new practices, ideas with Assistant/Boutique Manager to enhance boutique operations as a whole.

Proper and accurate networking among the competition, especially with neighboring boutiques.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

Share new ideas, work related practices & knowledge with boutique’s members, office colleagues.

Full and complete assistance to shift colleague during the sales ceremony.
Active participation in Boutique trainings and role-plays to improve knowledge and client experience.

Proactively support in onboarding process of new boutique members.

HOW DO WE KEEP YOU SMILING?

As a significant member of the A. Lange & Söhne community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

**YOUR JOURNEY WITH US**:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
2nd Stage - Interview with the UK Retail Manager and the Boutique Manager

3rd Stage - Interview with the Human Resources Manager

  • Retail Sales Associate

    3 days ago

    London, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our ON Running department at Harrods Knightsbridge. As a Sales Associate, you will be responsible for providing exceptional customer service, demonstrating a thorough knowledge of our products, and building strong relationships with customers to drive sales and...

  • Retail Sales Associate

    4 days ago

    London, Greater London, United Kingdom Harrods Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our ON Running department at Harrods Knightsbridge. As a Sales Associate, you will be responsible for providing exceptional customer service, demonstrating a thorough knowledge of our products, and building strong relationships with customers to drive sales and...

  • Sales Associate

    1 week ago

    London, Greater London, United Kingdom Harrods Full time

    Exciting Opportunity at a Leading Luxury RetailerWe are seeking a highly skilled and motivated individual to join our team as a Sales Associate at Harrods, a world-renowned luxury department store. As a Sales Associate, you will be responsible for providing exceptional customer service and product knowledge to our discerning clients.About the Role:Deliver...

  • Sales Associate

    2 months ago

    London, Greater London, United Kingdom Harrods Full time

    We're currently looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Signature and Arcade departments. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you.As we celebrate this momentous anniversary year, now more than ever, it's an...

  • Sales Associate

    2 months ago

    London, Greater London, United Kingdom HARRODS Full time

    We're currently looking for full time Sales Associates within our Beauty department to join our welcoming and close-knit Harrods family. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you.Our Sales Associates are at the heart of what we do, they live and breathe our core values...

  • Sales Associate

    3 months ago

    London, Greater London, United Kingdom HARRODS Full time

    We're currently looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Signature and Arcade departments. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you.About the RoleOur Sales Associates are at the heart of what we do, they live...

  • Sales Associate

    2 months ago

    London, Greater London, United Kingdom Harrods Full time

    We are now looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Foodhalls. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you.As we celebrate this momentous anniversary year, now more than ever, it's an exciting time to join the...

  • Sales Associate

    1 month ago

    London, Greater London, United Kingdom HARRODS Full time

    We are now looking for a Part-time (16 hours/ week) Sales Associate to join our luxurious and one-of-a-kind Hampers department within our welcoming and close-knit Harrods Foodhalls team on a fixed term contract for 1 year.As we celebrate this momentous anniversary year, now more than ever, it's an exciting time to join the Harrods Team. Whether you're a...

  • Sales Associate

    1 month ago

    London, Greater London, United Kingdom HARRODS Full time

    We are now looking for full time sales associates for our famous Christmas World here at Harrods. This will be a fixed term contract until mid-January 2, with the possibility to extend into other departments. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you.As we celebrate this...

  • Sales Associate

    2 months ago

    London, Greater London, United Kingdom HARRODS Full time

    We are now looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Foodhalls. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you.About the roleOur Sales Associates are at the heart of what we do, they live and breathe our core values...

  • Sales Associate

    2 months ago

    London, Greater London, United Kingdom HARRODS Full time

    We're currently looking for Sales Associates to join our welcoming and close-knit Harrods family in our state-of-the-art Technology department. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you.About the roleOur Sales Associates are at the heart of what we do, they live and...

  • Sales Associate

    3 months ago

    London / Gatwick Airport, United Kingdom Harrods Full time

    Sales Associate Our team is looking for a passionate Sales Associate to join Harrods International at Gatwick Airport About The Role You’ll be responsible for providing world class customer service, and demonstrate comprehensive knowledge of all products within the department and increase sales by selecting products to meet customer...

  • Sales Associate

    2 months ago

    LONDON, United Kingdom HARRODS Full time

    We're currently looking for full time Sales Associates within our Beauty department to join our welcoming and close-knit Harrods family. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you. Our Sales Associates are at the heart of what we do, they live and breathe our core values...

  • Sales Associate

    2 months ago

    LONDON, United Kingdom HARRODS Full time

    We are now looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Foodhalls. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you. About the role Our Sales Associates are at the heart of what we do, they live and breathe our core...

  • Sales Associate

    2 months ago

    London, United Kingdom Harrods Full time

    We are now looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Foodhalls. Whether you’re looking for your first break into retail, or have experience which you want to build upon, we have a space for you. As we celebrate this momentous anniversary year, now more than ever, it’s an exciting time to join...

  • Sales Associate

    4 weeks ago

    London, United Kingdom Harrods Full time

    We are now looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Foodhalls. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you.As we celebrate this momentous anniversary year, now more than ever, it's an exciting time to join the...

  • Sales Associate

    2 months ago

    London, United Kingdom Harrods Full time

    We’re currently looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Signature and Arcade departments. Whether you’re looking for your first break into retail, or have experience which you want to build upon, we have a space for you. As we celebrate this momentous anniversary year, now more than ever,...

  • Sales Associate

    1 month ago

    London, Greater London, United Kingdom HARRODS Full time

    We're currently looking for full time Sales Associates to join our established and knowledgeable Home Luxury Gift division here at Harrods. If you are a luxury home décor enthusiast with an eye for detail and product specifications, passionate about exceptional customer service, and confident using technology (ordering systems, MS Excel etc.) this is the...

  • Sales Associate

    2 months ago

    London, Greater London, United Kingdom HARRODS Full time

    We're currently looking for full time Sales Associates to join our established and knowledgeable Homewares Bed & Bath division here at Harrods. This will be a fixed term contract for the duration of 1 year, with the possibility to extend into other departments.As we celebrate this momentous anniversary year, now more than ever, it's an exciting time to join...

  • Sales Associate

    3 weeks ago

    London, United Kingdom Harrods Full time

    We're currently looking for full time Sales Associates to join our welcoming and close-knit Harrods family within our Signature and Arcade departments. Whether you're looking for your first break into retail, or have experience which you want to build upon, we have a space for you. As we celebrate this momentous anniversary year, now more than ever, it's an...